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Re: Cant download from ovi store

New Member
Snjmhj
Posts: 4
Accepted Solution

Cant download from ovi store

I have a nokia 5530. I haven't and don't update my store unless it shows but now I can't download any thing from there. Nit rven the apps I've never downloaded.the download box is dimmed or grayed out. Any help..please and thanks
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Ex-Moderator (Retired)
haZey
Posts: 2,029

Re: Cant download from ovi store

Welcome to the Nokia discussions board!

 

  • Can you check that you are logged into the Nokia store.

 

  • That the applications you are downloading, supports your device.
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!
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New Member
Snjmhj
Posts: 4

Re: Cant download from ovi store

Thanks
I signed out and again signed in which makes me sure that I am signed in.
and I think ovi shows only software compatible with the device we set in our account, right?
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Contributor
Enoxial
Posts: 5

Re: Cant download from ovi store

I have the same problem on my Nokia X6.

And on very few apps where download button is valid, when I press it I get a "Script Alert" message saying 'A critical error has occured'.

I have also reported it before http://discussions.nokia.com/t5/Xseries/Script-Alert-message-in-Ovi-Store-in-Nokia-X6-16gb/td-p/1526...

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New Member
KeygenEXE
Posts: 4

Re: Cant download from ovi store

I have the exact same problem on my 5530 and I found a fix (work around) for that "bug". I found out that the bug is caused when you update to the newest version and head to My Stuff after signing in. In my theory Ovi Store caches the items listed and then prevents you from (re)downloading them again. Seems fair enough, but what is annoying is that even things Ive never even clicked on are greyed out so I cant download them either.

But, for my luck I remembered that I could easily remove the update and then reinstall it again to see if it would fix that, but no dice....so I re-uninstalled the update and just ignored the notice by clicking on Later and signed in again. Win! I found out that everything is (re)downloadable once again! Oh, and I must make note on the fact that I have evaded clicking anything on the My Stuff tab just to be safe, so Im not sure if its safe or not to try it since I know I cant uninstall the preinstalled ovi store client without having to hard reset.

Well, I just hope it helps!
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Contributor
Enoxial
Posts: 5

Re: Cant download from ovi store

Directions please? On how to uninstall ovi store and which version to install and from where to get that version?

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Contributor
Enoxial
Posts: 5

Re: Cant download from ovi store

Now ovi store isnt even opening and I just downdated my phone from V1.30 to V1.22 and it still isnt opening :'(
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New Member
Snjmhj
Posts: 4

Re: Cant download from ovi store

Uninstalling store client from application manager and then opening the ovi store , and when it ask to update , allow it to update and installed .
This way my problem was solved.
and thanks to everyone for helping.

NOTE - I use nokia evolve theme, when I uninstall the right file(dont uninstall store itself, for example just clients, provision) the software and icon of store was restored to that of default one.And also while signing in without updating, i have to put username and password although it stored before.
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New Member
KeygenEXE
Posts: 4

Re: Cant download from ovi store

Yeah, that fixed my problem as well, but the moment I tried to load My Stuff to get most of my software back (recently reflashed back from CFW Symbian Anna 7.9 since Qt could not install correctly without giving me Error -10257) using the list so I wouldnt have to go search the whole store, it would get buggy again and shade out all of the download buttons.
I really hope this gets fixed soon on the next update since the preinstalled ovi store client is pretty darn slow....
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Registered Member
JuriusV
Posts: 1

Re: Cant download from ovi store

I got the same problem withy my C5-03. When I try to download from the ovi store through my phone, all the apps, games etc. got a grey download button but I havent downloaded the app. When I try downloading via PC, it says cant connect to server. What do I do?

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Registered Member
PGSharma
Posts: 1

Re: Cant download from ovi store

I have c5-00 i cant download any thing from ovi store.
Cant select the download option. What do I do?
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Contributor
MuddyMess
Posts: 9

Re: Cant download from ovi store

I'm getting very angry over this. Every time I try to download something from the Ovi store it has some kind of error, or the thing is grayed out. What's wrong with it? Even when I try to re-download something from MY STUFF it won't allow me to download the app.

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New Member
angelsplanet
Posts: 2

Re: Cant download from ovi store

I am using nokia c6-00 and I cant do any thing on store. Sign in, change, remove, select device bottons dont work. What the hell?
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Mobile Sensei
Abi99
Posts: 8,648

Re: Cant download from ovi store

@angelsplanet which network operator do you use, in which country?

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