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Error code 80048264 - why can't I download any app...

Contributor
KarenFab
Posts: 6
Accepted Solution

Error code 80048264 - why can't I download any apps

Can anyone help me please? I have just bought a Nokia Lumia 520 and I keep getting this error message every time I try to download and app (even the free ones) - how can I troubleshoot this?  I have re-set the password on my Microsoft account but this has not made any difference.

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Mobile Overlord
cjlim
Posts: 16,896

Re: Error code 80048264 - why can't I download any apps

Just to make sure that the main Microsoft account you are using is set up correctly, I presume you can send and receive emails from this account on your phone.  Are you using wifi or mobile data?

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Contributor
KarenFab
Posts: 6

Re: Error code 80048264 - why can't I download any apps

thank you - I have mobile data and email account is all set up properly - any other suggestions as to how to resolve this? 

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Mobile Overlord
cjlim
Posts: 16,896

Re: Error code 80048264 - why can't I download any apps

Try downloading apps with a wifi connection and see if it makes any difference. 

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Mobile Guru
ugura
Posts: 1,642

Re: Error code 80048264 - why can't I download any apps

i found this on google, also are you signed in to your nokia account?



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Contributor
KarenFab
Posts: 6

Re: Error code 80048264 - why can't I download any apps

Actually I just checked the microsoft account on my phone (rather than on my pc) and it would seem that it was waiting for me to enter the new password, which I have now done and it is all working beautifully.  Thanks for the prompt!  I've ticked your "was that helpful?" request!

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