I have a C6-01 Belle updated.
Yeasterday Nokia PC Suite showed the option to install Microsoft Apps, which I accepted. However, shortly after the installation, I decided to remove MS Apps, because they eated up a huge space on my C: drive. What I did was to uninstall all apps I could find on the phone apps manager named 'Microsoft*'.
However, it seems that MS Apps was not completely removed from my phone, since the free space on the C: drive was not completely recover. That's annoying, but I can live with that.
The worst thing that happened is that the installation/removal of MS Apps messed up with a number of things on my phone:
Any help will be appreciated
Solved! Go to Solution.
We are sorry to hear about your issues,
Have you tried restoring your device to factory settings?
Select Menu > Settings > Phone > Phone mgmt. > Factory settings.
You can reset some of the settings to their original values.
To do this, you need the lock code, which is 12345 by default unless you have changed it before.
After resetting, the device may take a longer time to power on.
Documents and files are unaffected.
Or you can also format your device by typing *#7370# in standby mode.
Before the device is reset, you may need to provide the lock code.
The default lock code is 12345.
Hope it Helps,
2012-02-10 18:51 - edited 2012-02-10 18:56
Thanks for the advice, I'll start by restoring to factory settings.
I'm in a doubt here, under Menu > Settings > Phone > Phone mgmt. > Factory settings,
there are two options:
- Erase data and restore
(translated from Portuguese)
Which one should I pick?
P.S: A note here,
On most situations on a Belle phone, the user can tap the menu icon (at the right bottom of the screen) and then tap on "User Manual". Normally, this should bring the specifically help page for that situation. But as seen above, that's not the case with "factory setting", since tapping "User Manual" here, brings up the User Manual index.
Try erase data and restore.
Do make sure you have made a backup of your device made before using this option.
Restoring to factory setting didn't solve my problems.
Mail client still is not the standard Nokia Messaging. When I tap the search button on Contacts, I get a full qwerty / alphanumeric keyboard.
I though your original problem was deleting Microsoft Business Apps and freeing your C: drive.
As for the new search method, this is normal behavior.
Regarding your email application, please follow this instructions and note that the Nokia messaging service has been replaced with Symbian Belle.
The Nokia Belle devices now support the following email service types:
All the mailboxes can be set up and accessed in one location in
Menu > Mail or via the New email widget on the home screen.
Start the email setup either from the New setup wizard on the home screen or by selecting Menu > Mail > New mailbox.
To define Push email using Nokia Messaging service select the desired email service from the provided list and enter the requested information.
If your email service is not found in the list, select Other and then OVI when it is requested.
The email access will be established via the Nokia Messaging service; except when selecting Exchange ActiveSync.
To define direct POP/IMAP email access to a provider email service select Other from the provided list, enter the email address and password and select Standard when it is requested.
The email access type can be seen in the email settings by selecting Menu > Mail > Settings > (mailbox name).
If the menu shows a list with Mailbox settings, Sync content and Sync frequency, a direct POP/IMAP access is in use. The incoming and outgoing mail server settings can in this case be found in Mailbox settings > Advanced mailbox settings.
Note: You can set up an email mailbox also by using a Wireless connection. On the first mailbox other than Exchange ActiveSync, you need to have the SIM card inserted into the device. Otherwise the Exchange ActiveSync is the only available selection.
Hope it helps,
2012-02-11 12:48 - edited 2012-02-11 12:48
The only way to solve the problem was to do a *#7370# on the phone and then reinstalling Belle firmware through Nokia Suite.
Now my phone has back the original Belle messaging system and the email client is the orginal Belle one.
As a bonus after all that cleaning, after reinstalling Belle, installing the new Maps 3.09 suite and a few basic apps, my C: drive has 304 MB free. That's a very good figure.
My advice: don't install Microsoft Apps, unless you absolutely need it. At least for the moment, since MS Apps are new to Nokia phones.