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Re: Nokia City Lens on Lumia: does not work

Kerryl
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Kerryl
Posts: 2

Nokia City Lens on Lumia: does not work

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‎2012-10-08 10:52

I found two existing discussions on this topic. However, they seem to be in inappropriate places and abandoned, so I decided to start a new discussion.

  1. http://discussions.nokia.com/t5/Software-Updates/City-Lens-after-new-update-on-Lumia-710/td-p/155674...
  2. http://betalabs.nokia.com/trials/nokia-city-lens-for-windows-phone/bugreport/did-not-able-to-run-the...

 

Problem description:

After starting City Lens on my Lumia 800 the main screen appears. Tapping any of the icons on the main screen, such as "nearby" of "food", will lead to the message "There was a problem. Please try again.".

 

This only happens when using the mobile network data connection. When using WiFi, the application works without errors.

 

Background information:

Nokia City Lens Version 1.1.0.16321
Lumia 800 OS 7.10.8773.98
Firmware revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3

Location: Austria

Network provider: Bob/A1

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Kerryl
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Kerryl
Posts: 2

Re: Nokia City Lens on Lumia: does not work

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‎2012-10-12 22:40

 

Unfortunately the problem is the same after receiving an update to City Lens 1.3.0.16660.

Deinstallation and reinstallation does not help either.

 

Would really be great to hear if that's an issue that is known and taken care of.

 

 

 

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Little_Potota
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Little_Potota
Posts: 1

Re: Nokia City Lens on Lumia: does not work

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‎2013-01-03 2:50

Yes , I have the problem too, Nokia support, please help ..

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