Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Unable to Download Book with Nokia Reading on Lumi...

New Member
kenreilly
Posts: 4

Unable to Download Book with Nokia Reading on Lumia 920

I have installed the Nokia Reading app on my new Lumia 920. I purchased a book (Legion of the Damned by Sven Hassel). I have received a payment receipt for the purchase.

 

When I run the app, it says the book has not been downloaded and that I have one download available. When I try to download it, the phone only tries to download it from my Skydrive and, of course, it isn't there. I have tried the download both via phone connection and WiFi, both without success. I have tried switching the phone off and on - no joy. I was going to remove the app from my phone and re-install it, but I can't find a way to remove the app.

 

I phoned Nokia, but the girl I spoke to couldn't help and she said someone would ring me back. No-one did.

 

Can anyone help?

Please use plain text.
Mobile Overlord
aspergerguy
Posts: 10,000

Re: Unable to Download Book with Nokia Reading on Lumia 920

[ Edited ]

@kenreilly

 

If you want to un-install this application longpress on it to reveal further options. It usually asks you to put phone on charge to allow download to proceed. No current issues in (UK) via WLAN connection:

Symbian specialist until 31/01/2013 with interests in Maemo & MeeGo but an aversion to Windows!


Please use plain text.
New Member
kenreilly
Posts: 4

Re: Unable to Download Book with Nokia Reading on Lumia 920

Thanks for that. I uninstalled the app and re-installed it, and now I do not have the option to download the book at all. I have checked my Nokia account and it still shows in my purchase history, so surely it must be available for download from somewhere!

 

Can someone please help.

Please use plain text.