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WhatsApp doesn't working

Registered Member
nachai
Posts: 1

WhatsApp doesn't working

WhatsApp doesnt working on my nokia Lumia 520. Its says not connected. Check your network and try again. I did that hundred of times but result is same. Would you help me out guys.. The main issue is the profile is not connected. Irritating but true.
Moderator
aleisha11
Posts: 3,057

Re: WhatsApp doesn't working

Hi,

 

Welcome to the forum!

 

To ensure it will work, make sure you have an active and stable internet connection when accessing the WhatsApp application. What connection are you using? Is it Wi-Fi or data connection?

 

To isolate the issue, try to disable the data connection and then try using the Wi-Fi connection. To disable it, go to Settings and then Mobile network/Cellular. Tap the data connection to Off and then check if you're able to use the application. Do it also the other way around to see if you can use the application when connected to data connection.


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Registered Member
jincraze
Posts: 1

Re: WhatsApp doesn't working

my people contacts appear in ALL whatsapp list but not able to chat.  I have to save each no. seperately on my phone to start a chat............can anyone help

Sage
khanjan_701
Posts: 345

Re: WhatsApp doesn't working

Delete and re-install.
Symbian-Developers Forum Member
Registered Member
cmykay
Posts: 1

Re: WhatsApp doesn't working

Hi all, whether deleting or re-installing Whatsapp on my Nokia Lumia 720 didn't help. I've even contacted Whatsapp Customer Service and they advised me to do the same.

And the same problem arose. Late notifications. Messages not notified. Read messages were re-notified. What's up with Whatsapp?
Sage
khanjan_701
Posts: 345

Re: WhatsApp doesn't working

Windows Phone 8 doesnot multitask actually though it pretends to do. The problem is the OS not with the app.
Symbian-Developers Forum Member