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facebook not opening correctly...

Advisor
vinay21391
Posts: 12

facebook not opening correctly...

i have nokia 701...and in nokia browser the facebook is not opening correctly.nor the page is displaying correctly niether the any other function can be used such as like,comment,share..etc..plzz help out with this and also tell me any app which have all these functions of facebook..plzzz help me for nokia browser.
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New Member
TheMask
Posts: 5

Re: facebook not opening correctly...

I have a similar issue.... The touch.facebook.com webiste does not load anything. Just "Loading" and the top headers of the page appear.

 

I did a factory reset of the phone also. but the the issue is not resolved.

 

This issue happened all of a sudden. It was opening the previous night. And in the mornign when i open it.. It is not opening.

 

Please help.

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Moderator
tiny_chef
Posts: 1,219

Re: facebook not opening correctly...

Have you tried using the integrated facebook application on the phone? 

With regards to accessing facebook using your browser, you can try the following troubleshooting steps: 

 

1. Make sure that you have stable internet connection. Try using Wifi if you are currently using 3g.

2. Power cycle: turn off the device. Remove the battery. After a few minutes, turn the battery back and switch on the device.

3. If still the same, try restoring the phone back to its default settings (personal data will not be deleted.

 


If your phone is not working properly, you can reset some settings to their original values.

  1. End all active calls and connections.

  2. Select qtg-toolbar-menu.jpg Settings and Phone > Phone management > Factory settings > Restore .

  3. If prompted, enter the security code.

     


 

4. If no progress, you can check for updates or reinstall the software using Nokia Suite.

 

 

If this has helped you, you can help others by clicking the Star or "Accept as Solution"


Nokia Software Update 
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