[vivekcooldude]

sir i have purchased kaspersky license on feb 1-2- 2013 but i again install it today but now its showing license expired and again asking for payment why

here is the details of my purchase :-

Thank you for your Nokia Store purchase.

Please retain this purchase confirmation for your records: This e-mail contains your purchase number.

Purchase number: 264252094867
Purchase date: 1 February, 2013 6:00:59 PM IST
Charged to: Your Reliance phone bill

Purchase description Price Kaspersky Mobile Security 9.0 KMS 9.0 Rs. 25.00 (plus applicable taxes)

This e-mail was sent from a notification-only address that cannot accept incoming e-mail.

Problems with this in-application purchase? Please check the application on your mobile device for publisher support information. For all other issues, please contact Nokia Customer Care. From your desktop, visit: http://www.ovi.com/services/support. From your mobile, visit: http://store.ovi.mobi/help/faqs.

The Nokia Team
Nokia HCL Mobile Internet Services Limited
Flat no. 1204, 12th Floor, Kailash Building,
Kasturba Gandhi Marg,
New Delhi - 110 001
Service Tax ID : AANCS2128RSD001 (Online information and database access or retrieval service)

Visit Nokia Store today store.nokia.com and enjoy great content for your Nokia mobile!

also showing in my nokia suite:-

Purchase date & time:

01-Feb-2013 12:30:59 UTC

Item:

KMS 9.0 
Kaspersky Lab

Payment:

Phone bill

Amount:

Rs. 25.00

Plus applicable taxes.

Notification number:

264252094867

i contact the customer care did live chat they disconnected me and not given me reply please help

[farby]

This is a User-to-User Forum where such issue will not get resolved. You need to again contact Nokia Care or the 'Support' at Nokia Store here . As a last resort you may contact Kaspersky support with all the details ... 

[paulheu]

From the message you copy/pasted:

Problems with this in-application purchase? Please check the application on your mobile device for publisher support information. For all other issues, please contact Nokia Customer Care. From your desktop, visit: http://www.ovi.com/services/support. From your mobile, visit:http://store.ovi.mobi/help/faqs.