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nokia lumia 820 - find my phone not displaying loc...

Registered Member
chethanbhat
Posts: 2

nokia lumia 820 - find my phone not displaying locatio

Hello, i bought a nokia Lumia 820 recently. The find my phone feature is not working fully in windowsphone.com website. I have the option to ring, erase and lock phone. But, i don't have the option to "locate" it. Could you please suggest why so? My phone number is updated in the windowsphone.com website. And "location" is turned on in the "settings" app of the windows home screen.
Registered Member
chethanbhat
Posts: 2

Re: nokia lumia 820 - find my phone not displaying locatio

Also want to add that the "find my phone" field under settings displays as "off" in my phone, even though i have moved the slider to "on" position. But, i guess this is a software glitch.
Mobile Overlord
adrianhughes
Posts: 10,336

Re: nokia lumia 820 - find my phone not displaying locatio

hi mate,

all that is needed for it to work is for you to have Location turned on in the Settings, and the Find My Phone option present. i don't have an option to turn on Find My Phone, tehre is only options for sending apps to your phone using push notifications, and saving the phone location periodically.

have you ensured that you have all the latest Nokia system apps installed from the Store? and that you have already downloaded and installed the Portico update for Windows Phone 8 if you haven't already done so? if so, then try performing a soft reset (pressing the volume down and power buttons together until the phone vibrates).