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try uninstalling any traces in the application manager of the old Ovi Store installation and trying again by visiting: http://store.ovi.com on your device.
Try the following troubleshooting steps:
1. Restore factory settings
Go to Settings>General>Factory Settings. The default code is 12345 unless you have changed it. It will restore the phone back to its original settings without affecting your personal data such as contacts and messages
2. Update or Reinstall Software
Download Nokia Suite. Connect your phone either via cable. Under updates section, it would notify you if an update is available. If none, click on "reinstall" to reinstall the software.
If this has helped you, you can help others by clicking the Star or "Accept as Solution"
