[broseidon]

Hi there,

this is my first post here so i'll try to be quick

i foolishly tried installing the ms apps using a third party app since i saw it worked on other people's phones and i thought i would give it a shot

i was wrong

for about 3-4 days i've been scouring the internet trying to find a solution to the Home screen:feature not supported bug or whatever it is, but to no avail. I am starting to become a bit desperate as the gallery simply will not work no matter what i do, .jpgs wont open, and my phone has been handicapped in the most literal sense of the word. Also i've tried hard resetting twice but to no result. I've considered hacking the phone and installing a custom firmware but i didnt want to destroy  the phone completely, and also waiting for the feature pack might take too long for me.

any help would be appreciated and i would be forever in your debt

excuse me if i made any mistakes with my english as i am romanian 

again thank you for your time

[ajaydavidson]

Hello your English is fine. You haven't mentioned your phone model. But you have said about the feature pack. So are you having Nokia 701?

[broseidon]

oh, i forgot to mention that.. Yea its a 701

[ajaydavidson]

Did you try to reinstall the firmware using Nokia Suite? If you are ready to loose some data then you may try the three finger format option. This will remove the installed apps. To do this switch off your phone. Then press the menu button and the camera button and the volume down button. Keep pressing the three buttons and switch on your phone. Don't leave the buttons until the Nokia hands appear. After this install the firmware again using Nokia Suite. By this method Nokia store and maps app will be lost.

[broseidon]

i did that like twice but still nothing, i'll try to update it and see if anything happens if not i guess i'll just take it to some nokia care point around here and have them help me

[Sheldrick]

Hey Broseidon,

Welcome to the forums!

Unfortunately as I can see you have tried reinstalling the phone software, the best thing to do to get your device fixed at a Nokia Care point where they will inspect your phone and may need to reflash it.

I hope you get your issue resolved soon!

Sheldrick