Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Lumia 820 video recording fail

New Member
Sandra23
Posts: 2

Lumia 820 video recording fail

l've checked everywhere for forums discussing this absolutly appauling oversight of the 820. I've tested 3 phones and they all have the same problem, which l'm starting to feel is a fault in all of them. Problem is this, the video recording will not save files longer then 10 minutes.  

 

Yep.

Without a warning it will just decide not to save your video, even on the lowest settings, it will just randomly crash and you are left with nothing to show for it. What nokia? what is this oversight? you expect to catch up to samsung and apple when you can't even make a phone record more then 10 minutes?

So to anyone wanting a smartphone that can record something more then a gif, look elsewhere.

Please use plain text.
Mobile Sensei
adrianhughes
Posts: 7,173

Re: Lumia 820 video recording fail

hi mate,

no such problems with my 920. have you checked that you have the latest Portico update for Windows Phone 8 downloaded and installed already? you can check under Settings > Phone Update. meanwhile, also check that you are fully up to date with all the latest Nokia system app updates from the Store.

if the above fails, try performing a soft reset (pressing the volume down and power buttons together until the phone vibrates). i would also check that if you are saving recorded videos onto a microSD card, that the card is in good working order with other devices etc.
Image and video hosting by TinyPic
Please use plain text.