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Re: my 3gp isnot working

Registered Member
5310xpressmusik
Posts: 2

my 3gp isnot working

my xpress music 5310 3gp is not working.........only audio can see....no video.......

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Registered Member
5310xpressmusik
Posts: 2

Re: my 3gp isnot working

plz give a reply..plzzzzzz
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Mobile Guru
el_loco
Posts: 3,936

Re: my 3gp isnot working

You need to check what type of video it is. Check video properties and post them here so we can comment on what might the problem be.

 

Based on what you experience (audio but no video) my best guess is that the video format is unsupported.

 

To check the video properties here are some tips:

 

http://portablevideo.blogspot.com/2008/03/how-to-check-your-video-properties.html


640K Should be enough for everybody
El_Loco Nokia Video Blog
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Registered Member
deekayTf
Posts: 1

Re: my 3gp isnot working

my nokia 5330 phone...3gp not working...
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Mobile Sensei
adrianhughes
Posts: 8,927

Re: my 3gp isnot working

Hi DeekayTf,

Have you checked if there is a firmware update available for your phone via Nokia Suite? If there is, please update to the latest version offered. If this doesn't work, then Restore your phone to factory settings, and if that STILL doesn't work, then you will need to take your phone to your local Nokia Care point for them to inspect.

Also reading this might help: http://discussions.nokia.com/t5/Pool-of-Knowledge/What-to-do-if-video-does-not-play-well-on-your-pho...

To locate your nearest Nokia Care point: http://nokia.com/support
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