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Re: nokia 5230- transferring video to my laptop. i...

Registered Member
mindspring
Posts: 2

nokia 5230- transferring video to my laptop. is ubunto operating system compatible with this phone? not working !

nokia 5230- transferring video to my laptop. is ubuntu operating system compatible with this phone? not working !

 

i have the ubuntu operating system on my laptop and when i plug in the cell phone's usb cord into laptop, message appears "could not lock phone". i cannot upload any video. can someone help? if they have suggestions? thank you!

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Community Manager
tiny_chef
Posts: 4,926

Re: nokia 5230- transferring video to my laptop. is ubunto operating system compatible with this phone? not working !

[ Edited ]

Hi, mindspring. Welcome to the Nokia Support Discussions. Which mode are you using to transfer your files? Have you tried to use Mass Storage? This should let you access your files on your phone and transfer them to your computer. If your computer also supports Bluetooth connectivity, this can be another option to transfer your files.

You can contact your computer manufacturer for further assistance and computer-related inquiries.

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Registered Member
mindspring
Posts: 2

Re: nokia 5230- transferring video to my laptop. is ubunto operating system compatible with this phone? not working !

 


tiny_chef wrote:

Hi, mindspring. Welcome to the Nokia Support Discussions. Which mode are you using to transfer your files? Have you tried to use Mass Storage? This should let you access your files on your phone and transfer them to your computer. If your computer also supports Bluetooth connectivity, this can be another option to transfer your files.

You can contact your computer manufacturer for further assistance and computer-related inquiries.


Hi there,

 

Thank you so much for your advice. It worked !! I was using "Media Transfer" mode and it didn't work. I should have been using "Mass Transfer" mode, which worked for me ! Thank you so much again !!

 

Have a great day!!



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Community Manager
tiny_chef
Posts: 4,926

Re: nokia 5230- transferring video to my laptop. is ubunto operating system compatible with this phone? not working !

Glad to hear that, mindspring. Feel free to post your Nokia-related concerns here. :smileyhappy:
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