Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Battery drains on lumia 800

Registered Member
Cuedray
Posts: 3

Battery drains on lumia 800

Pls. Anyone in here that can help? I bought a new Nokia lumia 800 with OS 7.5 on the 27th Feb,2013 which I upgraded to the latest OS which is 7.8. The phone was successfully updated and everything works fine except that the battery drains off so quick. Checked online to see if anyone or people who have upgraded have the same issue of battery draining on their phone and it seems it affected all that did the upgrade. Called the Nokia care point to lodge the complaint and to ask if I could downgrade to the previous OS but was told that couldn't be done. All I want to know is that is there any way out of this problem. I shall be glad to have a response. Thanks
Please use plain text.
Moderator
musica
Posts: 1,712

Re: Battery drains on lumia 800

Was there any change on your usage? I would suggest to give your phone a couple of charge/discharge cycles more and then observe if there's any progress on the battery life.

 

Also, one of our friends here made an article Battery life tips for Lumia family Windows Phone devices. You may want to check it here: http://discussions.nokia.com/t5/Pool-of-Knowledge/Battery-life-tips-for-Lumia-family-Windows-Phone-d...

 

If above wouldn't help, you can check the link provided below for troubleshooting steps: http://support.microsoft.com/kb/2606900

 

If you've done all the troubleshooting steps provided on the link above, you may consider sending the phone to a repair facility for assessment. You can go here to select the support website of your country for any repair inquiry/instructions: http://www.nokia.com/global/support/locations/

 

Please use plain text.
Mobile Guru
paulheu
Posts: 1,753

Re: Battery drains on lumia 800

 

How did you determine it is draining faster than it should?

What would you consider faster?

Have you search for and read the many, many posts here that explain some of the possible reasons of what you experience and what to do about it?

 

 

---


Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Please use plain text.