dear blitzkid i have c7 00. facing the same problem with front camera after anna updates. my main camera is working fine. i donot have wellness dairy or any other beta apps installed. tried everything and finally formatted my mem card then formatted my mass memory then did a hard reset via *#7370# . i am back to square one with my front camera not working. it was working perfectly well before anna updates.
got my phone checked at ncc
they found that front camera has come out of its pcb and it will not be covered under warranty
i contacted other ncc also on phone and got the same reply
can u guide me as to why it is not covered under warranty when my phone has no physical damage no liquid entry and no unauthorized opening which they also confirm. a part which is about 2mm thick and joined to pcb with about 16 solderings, needs a heavy blow to the phone to dislodge it, or maybe phone should show some mishandling damages.it is clearly a manufacturing defect.
i believe nokia need to amend its policies or is it care center minting money and fooling its coustomers.
I did "restore factory setting" and *7380#. but front camera still not working, and i don't know any option to go back to symbian^3, because always i formatted the phone, it back to anna without update, what to do now?
i am also having the camera error ! kindly tell the full procedure . so i could fix it . i do not have nokia wellness diaries on my device !!! PLZ HELP
THE ERROR DOESNT GO
I got same problem with my c6-01. I dont have DW installed i tried everything like removing sim, reformat memory card , reset factory and even software update doesnt seem to work. Its one year warranty has already been expired i dont know what to do next. pls help