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Interupted software update on a Nokia X7 help need...

New Member
tatendamukova
Posts: 1

Interupted software update on a Nokia X7 help needed

I was updating my Nokia X7 from Anna to Belle and during installation it asked for my pin, unfortunately I also made the mistake of selecting language after and now my phone wont switch on. How can I fix this?

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Ex-Moderator (Retired)
emilygreen
Posts: 903

Re: Interupted software update on a Nokia X7 help needed

Hi tatendamukova

 

Thank you for posting and welcome to Nokia Support Discussions! :Cool:

 

When you perform the software update do you have sufficient battery charge? Have you tried to charge the phone for 1 to 2 hours? You can try to press and hold the power button of the phone for 10 seconds until you feel vibrations an then try to switch on your phone.

 

If still won't work, best to send your phone to repair for assessment. You can click on Nokia Support on the bottom of this page for further assistance how to send the phone for repair.

 

Hope this will help you.

 

If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" :smileywink:

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