Search Discussions:


Showing results for 
Search instead for 
Do you mean 
Advanced search
Welcome to our community! Here you can share advice and tips with thousands of other Microsoft mobile devices users around the world in English. Please take a moment to read our community guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others you need to sign in first. If this is your first time here, you can choose an alias to represent you. If you don't have an account yet, please register here.
Reply

Lumia 800 update

Contributor
GauravM
Posts: 6
Accepted Solution

Lumia 800 update

Hi
I am using lumia 800 with Airtel as service provider in Delhi, India. Update on my phone and Zune on PC says "no update available" where as nokia site and one of the text from nokia says software update is available.
Can u please help me in installing latest software.
Mobile Overlord
farby
Posts: 19,704

Re: Lumia 800 update

The update is rolled out in staggered manner.. so you need to wait and keep on checking..Should not be far off ...

Registered Member
ironmann
Posts: 1

Re: Lumia 800 update

i have two lumia 800. one 6 month old one bran new but has been in a box for 6 month. my second phone does`nt update. dosent even show that thier any uypdat

Mobile Guru
93tid
Posts: 3,651

Re: Lumia 800 update

That's perfectly normal. Rollout of updates is based on IMEI and network/operator approval. You can buy two handsets on the same day from the same place and they can still get the update weeks apart.

Registered Member
hacin
Posts: 1

Re: Lumia 800 update

can you help me to update my phone? my sister got her update even we have the same phone ,but my phone does not have any update. i used to connect my phone after every 24 hours in my pc but there is no update found. your response will be a good help. Thank you.

Mobile Overlord
farby
Posts: 19,704

Re: Lumia 800 update

The post by 93tid above explains your situation. You can't do anything other than wait and keep on checking ..

Contributor
GauravM
Posts: 6

Re: Lumia 800 update

In the cases where the update is still awaited and the exact reason is not known whether it is due to IMEI or the network service provider, Does nokia care centres can load the latest software specially in Delhi, India?
Mobile Overlord
farby
Posts: 19,704

Re: Lumia 800 update

You may contact the Nokia Care directly and provide the details they want to get a definite reply ..

New Member
hellslyne
Posts: 1

Re: Lumia 800 update

Hi 93tid, thanks for clearing that up.

 

But, I thought windows would be little fragmented when they started off. Now, we have 7.8, 7.5 and 8 in the same environment making me wonder how it would turn out further down....

 

Can anyone explain how IMEI affects the update? or how operator affects it on an unlocked phone?

Mobile Guru
93tid
Posts: 3,651

Re: Lumia 800 update

Updates are released in batches, so the IMEI will define in which batch will be included the update for your handset specifically.

 

Even unlocked phones need a network to be used, therefore they need approval by the networks operating in the market for which the handset was intended to ensure compatibility.