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Re: N8 Software update - Social App does not work ...

New Member
Martinth
Posts: 11

Re: N8 Software update - Social App does not work now!

By factory reset do you mean delete and restore? I just did restore (not delete and restore) but it did not work.

Junta208 wrote:

This happens to me also, but found solution, after doing some multiple reinstall my last resot was to reset factory settings. The problem for me was when i updated to anna something from the old files i guess cause some problem with my social app.

 

This also happens even if i factory reset then reinstall anna part1 & 2 and every package. in this state social app is fine but when you try and restore your backup files mostly in my case every thing it cause the social to malfuntion due to some files i guess.

 

What i did was a last resort is when you do a reset factory setting again, then install all anna packages, then restore backup files but i exclude the settings and application. i brought back every thing except the settings and app. This was a hassel since i had to download all apps and themes and others from ovi store. But it leaves the social app as it was from the day you bought your phone.

 

Hopes this help. Remember factory reset removes everything even contacts from the phones so be sure you had the phone backup before doing this. I assume you did a backup before the anna update anyway. Just to be safe.

 

:smileyvery-happy: 


 

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New Member
Martinth
Posts: 11

Re: N8 Software update - Social App does not work now!

Hi Junta208,
I tried delete and restore as you suggested. While restoring I skipped applications and settings. My social as well as other nokia widgets are working now. Thanks a lot. 
Martinth wrote:
By factory reset do you mean delete and restore? I just did restore (not delete and restore) but it did not work.

Junta208 wrote:

This happens to me also, but found solution, after doing some multiple reinstall my last resot was to reset factory settings. The problem for me was when i updated to anna something from the old files i guess cause some problem with my social app.

 

This also happens even if i factory reset then reinstall anna part1 & 2 and every package. in this state social app is fine but when you try and restore your backup files mostly in my case every thing it cause the social to malfuntion due to some files i guess.

 

What i did was a last resort is when you do a reset factory setting again, then install all anna packages, then restore backup files but i exclude the settings and application. i brought back every thing except the settings and app. This was a hassel since i had to download all apps and themes and others from ovi store. But it leaves the social app as it was from the day you bought your phone.

 

Hopes this help. Remember factory reset removes everything even contacts from the phones so be sure you had the phone backup before doing this. I assume you did a backup before the anna update anyway. Just to be safe.

 

:smileyvery-happy: 


 


 

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New Member
maKAOS
Posts: 1

Re: N8 Software update - Social App does not work now!

[ Edited ]

I have the same problem with my C7 as peoples before described. Now I wonder why would I do hard reset and then reinstall all back again? I have so many aps. I WANTH NOKIA TO RESOLVE THIS ISSUE BECAUSE I AM NOKIA USER SINCE 1996 AND EVER SINCE I HAD NOKIA AND I WILL BUY NOKIA AGAIN only if they RESOLVE ALL ISSUES!!!

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New Member
chrisfsimmons
Posts: 4

Re: N8 Software update - Social App does not work now!

My wife and i have the same problem now, only last week she said my phone will not work on facebook the widget on main home screen will not load feeds at all, and the widget is now blank saying refresh all the time, so i linked the phone up to the computer and did a scan for new updates with nokia updater which you can download from nokia site.

 

Its now the 4th jan and the phones still will not work even after and update from a socail app,

nothing , facebook will load after a few pushes, and looks like its loading till it says loading feeds then it says the (wording unable to load news feeds) 

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Ex-employee (retired)
skyee
Posts: 412

Re: N8 Software update - Social App does not work now!

Hi all,

 

quick update on the original question. We have an FAQ online for generic apps problems, but we are still working on issues with the Social client.

 

Q: After the update to Nokia Belle, I get an error message when I launch an app, my app crashes or doesn’t open anymore. What can I do to solve this?

A: Please check in Nokia Store if an updated version is available. If there’s no updated version available, please reinstall the app as followed: Connect your phone to your PC and open Nokia Suite. Then open your internet browser on your PC, go to www.nokia.com/store, log in with your Nokia account and search for the specific app. Click the download button, select installation via PC and then follow the on screen instructions.

 

BR,

yvonne




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Sage
jake20
Posts: 205

Re: N8 Software update - Social App does not work now!

Hi Yvonne,

Its not just the Social app.. its a few other widgets/app like Accuweather, Memory Bars, Meminfo, National Geographic, Movie Teasers.. all do not work anymore.

 

Seems like all the widgets/apps that read phone/system data are broken!

What api do these apps have in common that would cause them all to fail like this?

 

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Contributor
Posts: 8

Re: N8 Software update - Social App does not work now!

Can anybody help me please. I did everything that skye said but still the social app not opening. Can anyone help?
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Contributor
vivax
Posts: 6

Re: N8 Software update - Social App does not work now!

Yes, it looks like I have the same issue


jake20 wrote:

Hi Yvonne,

Its not just the Social app.. its a few other widgets/app like Accuweather, Memory Bars, Meminfo, National Geographic, Movie Teasers.. all do not work anymore.

 

Seems like all the widgets/apps that read phone/system data are broken!

What api do these apps have in common that would cause them all to fail like this?

 


 

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Sage
jake20
Posts: 205

Re: N8 Software update - Social App does not work now!

the solution to this is to delete this file, but you phone will need to be hacked to do so..

 

C:smileytongue:rivate->2000f847/config.dat

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Advisor
ZubinGulati
Posts: 10

Re: N8 Software update - Social App does not work now!

Greetings!

 

Thanks Junta208! I had the same problem, and it has been solved by your method, that is by delete and restore (factory reset) sans the Applications. Everything seems to be working fine now.

 

Just a heads up though, this also wipes out all your maps, so be sure to spend time, I had to download some 700 MB worth of India Maps through wifi and this took close to two hours.

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