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Re: N96 Update Fails

Mobile Overlord
cjlim
Posts: 16,976

Re: N96 Update Fails

I should clarify.  He just reinstalled NSU so NSU could not be the problem. I meant that the drivers come with pcsuite and to reinstall the drivers, you reinstall pcsuite and wiping the old version should it be required.

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Mobile Emperor
psychomania
Posts: 28,516

Re: N96 Update Fails

The drivers also come with the NSU too, so no PC suite is required.

 

But that isn't the issue here.

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Mobile Overlord
cjlim
Posts: 16,976

Re: N96 Update Fails

I was not aware that the drivers came with NSU as well.

 

Yes we now know that the drivers aren't the issue and we know this because the fault is with both pcs. It is also not the phone as the same problems exists with the N95. It probably lies with the last remaining common denominators which is the internet connection. 

 

Would NSU know that the firmware was previouly tampered with?

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Mobile Emperor
psychomania
Posts: 28,516

Re: N96 Update Fails

The NSU only looks at the product code so it wouldn't know. 

 

Only staff looking at a phones update history can see that the code has changed then changed back.  I believe it gets flagged up to care point staff automatically now.

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Advisor
Posts: 11

Re: N96 Update Fails

I'm trying my N95 now on my girlfriends laptop, and it's updating!  I'll try the N96 after this finishes.  It's worth noting that the N95 appears to be switched off whilst the update is occuring.
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Advisor
Posts: 11

Re: N96 Update Fails

The N95 update went fine, and that had its code changed a while ago too.

 

Edit:

Just successfully updated my N96 :smileyvery-happy:  About damn time!  Must of been a driver issue, as I restarted the laptop again before running these successful updates.

 

Cheers guys!

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Mobile Emperor
psychomania
Posts: 28,516

Re: N96 Update Fails

Congratulations! :smileyhappy:
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Advisor
Posts: 11

Re: N96 Update Fails

I just marked the wrong post as the solution, nevermind!  Thanks anyway both of you :smileyhappy:
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