Upgraded my firmware using FOTA the day the V30 firmware was released.
Ever since though I have had major issues with my N96. The previous version 20 and version 12 were stable enough and I had minimal issues with them. I have not installed any new apps or software between version 20 and version 30.
First of all feel sorry for ur problems wanted to make one thing clear regarding Reverting Back to the previous firmware Which is not Possible, I dont Know who had made u Understand that it is not possilble with Vista and Possible with XP on the either case u cannot Downgrade infact on no case u can do that
I can suggest u to do these things
1. try a factory Reset *#7780# whcih restores ur phone to Factory settings
2.Format it using *#7370# whcih erases all ur data in Phone memory so do take a backup before u do this.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.
12-07-2009 15:55 - edited 12-07-2009 15:56
Firstly there is no way for a user to roll back a fw version
Now your problems are non standard for an n96 running v30, I've had this installed for a few weeks and have experianced none of the issues you have described, nor have I seen similar complaints to yours on these forums, this suggests that the issue is specific to your phone (this is a good thing)
Most likely causes
1) Conflict with an installed application
2) Conflicts with an memory card
3) Conflicts with the phones settings
4) A problem with the install of v30
You could try taking the memmory card out (if installed) and seeing if the behavoir persists
You could try a factory reset and if this doesn't work go for the hard reset (try thr phone without any apps for a while before intalling one ap at a time)
You could try plugging into a pc, firing up NSU and seeing if it will let you re-install the FW
and if none of these work, you could take the phone to a nokia care point for a warenty repair
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I have right the same problem. V30.033 - frequent unexpected reset.
I got installed the version 30.033 from a Nokia care center, and since then the phone restarts randomly and frequently: when I use the phone, the GPS, the Media Player, or even in stand-by.
I tried everything was suggested in this forum: factory setting, hard reset, deletion of configurations.
I have no external memory card installed.
Nothing works; the phone keeps restarting randomly.
I purchased this phone in October 08 from an operator, and it came with version 10.x. Very poor performance, but the N96 was very stable.
I tried the software update and the update over the air, but no update was possible. I could therefore not experience the version 12 and 20.
To get the phone updated I had to contact the Nokia care center.
Now after firmware update, because any attempt to recover from frequent resets fails, I suspect the reason might be a conflict with some parameters stored somewhere in the phone, and belonging to the operator who sold the phone.
My operator suggests sending him back the phone so that they can reprogram it.
I am reluctant in doing this because they are still on 10.x firmware version.
Maybe Nokia software people might want to check if the V30.033 has something new on it, which might conflict with programming specific to an operator.
12-08-2009 21:26 - last edited on 14-08-2009 5:48 by concordia
Maxn, your problems sound serious, if the multi fingered reset hasn't worked thenyour only option is return to a nokia care point, do not go through your service provider,
If your phone has been upgraded to v30 by a ncp then it is likely a vanilla unbranded model,and they should reflash the phone for you
Moderator's note: Post edited.