Isn't it sad that we are still discussing the same issues and suggestions that have been raised by users since before V20?
It is sad that Nokia hasn't already taken the steps to rectify the errors and bugs and provide the user experience it promised.
From a personal point of view I think the most pressing issues are
i) A significantly improved web-browser. If Nokia cannot deliver this then perhaps they should remove it from the OS so we get rid of the overhead and we can all choose a browser (Opera or other) that delivers.
ii) The option of removing Qik, JoikuSpot, Boingo and Vlingo so as to further free up resources. I have no need for such applications and judging from comments in the forums this seems to be true for many other users. They are a drain on an already under resourced device. Those users that do find them useful can anyway get them from Ovi. Why waste resources when there are so few to do the main tasks that most users want?
iii) Improved photo and video imaging. I have tested the N97 against the N95 using large scale enlargements of the same image taken on the two devices. The N95 produces significantly superior images as well as videos and I find it amazing that with the N97, Nokia have been able to degrade the imaging and video ability of the previously excellent N95.
iv) Improved GPS reception. This is not rocket science these days. Despite the hardware constraints. Other GPS manufacturers have provided software updates to improve the speed of initial satellite identification and the reliability and accuracy of GPS reception in built up areas. Why Nokia seem to be convinced that A-GPS is the only solution is a mystery to me. Why can they not improve the software as others have done?
Like many other users I have given up hope that Nokia will ever bother to ensure that the N97 delivers that which it promised its customers.
It is sad that the Nokia management seems to fail to recognise the enduring harm that the on-going N97 fiasco has done to its image and reputation. From a business point of view the approach that Nokia seem to be taking (move on to new products and try to bury the N97 mistakes) will end up haunting it. Customer loyalty, once lost, is very hard to regain. The majority of customers that have been so let down by Nokia's initial failure to live up to its promises for the N97 and its continuing failure to rectify the problems will never again trust Nokia's promises.
