Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

New software update available for Nokia Asha 311: ...

Employee
armagon
Posts: 972

New software update available for Nokia Asha 311: SW 3.90

Hey,

 

There's a new SW update available for Nokia Asha 311: version 3.90. The update is available via Nokia Suite, but not currently available via FOTA update. I will be posting an update here if the situation changes.

 

Key changes:

 

  • Usability & performance improvements, for example the device key/screen lock functionality has been improved
  • Fix for AZERTY keypad when French language is used
  • Fix for Youtube video playback
---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Please use plain text.
Employee
armagon
Posts: 972

Re: New software update available for Nokia Asha 311: SW 3.90

If anybody faces "Internal error. Either your device’s software of hardware (or both) is not compatible…" error message when attempting to update their phone to this 3.90 version, check your product code with *#0010# and report me the code that is listed after "content:" field.

 

 

---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Please use plain text.
New Member
imayank1985
Posts: 6

Re: New software update available for Nokia Asha 311: SW 3.90

Your site shows latest firmware version to be v3.90. however when i connected my nokia asha 311 to nokia suite v3.5 it shows the latest version to be v3.81 and inspite of refreshing several times it does not indicate the update. kindly help

Please use plain text.
Employee
armagon
Posts: 972

Re: New software update available for Nokia Asha 311: SW 3.90

imayank1985: send me the device product code (type *#0010# in the device homescreen and see the code after the "content:"-field) and I'll check.

 

---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Please use plain text.
Registered Member
omi_jack
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

this is my phone content:mh_059F7M6.please provide me the details regarding the phone software.

Please use plain text.
Contributor
lotusw
Posts: 3

Re: New software update available for Nokia Asha 311: SW 3.90

Nokia Suite 3.5.54 Internal Error! Either your device's software or hardware (or both) is not compatible with the available installation package on the update server. *#0010# Product code Content: x_059F7N0 v03.81 18-06-12 RM-714 (c)Nokia
Please use plain text.
New Member
orsi_sam
Posts: 6

Re: New software update available for Nokia Asha 311: SW 3.90

I have same problem when update to v3.90. This is my product code x_059F7P4.
Please use plain text.
New Member
imayank1985
Posts: 6

Re: New software update available for Nokia Asha 311: SW 3.90

my device product code is mh_059F7M6

Please use plain text.
Registered Member
Jimson
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

i get the same error with that of internal/external error when i try to update my asha 311 code you're looking for is t_059F7M2

Please use plain text.
Registered Member
Ishanpatel
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

[ Edited ]

I am too facing the same problem like everyone else here are facing, I cannot update my firmware to 3.90 by Nokia suite, though refreshing it several times it does not show the availability of newer update and shows 3.81 as the latest one. I even tried reinstalling the 3.81 version but of no use. Please help me out. Also the basic text edit options like copying, cutting and pasting text are not available. I hope the same will be available in the newer firmware. My code is mh_059F7M6.

Please use plain text.
Employee
armagon
Posts: 972

Re: New software update available for Nokia Asha 311: SW 3.90

Thanks for the product codes. We are investigating the situation now.

---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Please use plain text.
Registered Member
subhradeep
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

Yeah even i get the same error code when i type in that code 
also nokia suite fails to show any software updates 

Please use plain text.
New Member
sudha2008
Posts: 4

Re: New software update available for Nokia Asha 311: SW 3.90

my product code is smh_059f7m6

pls. send the software for updation.
Please use plain text.
Advisor
DigitalCyco
Posts: 9

Re: New software update available for Nokia Asha 311: SW 3.90

awaiting resolution for this as it has frequently crashed my Asha 311. After the failed update it also crashed the browser and unable to load it again/
- Time Warner Cable Roadrunner High Speed Online Internet Web Guru -

Please use plain text.
Registered Member
virendra8400
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

my phone content is mh_059f7m6.
fone does not support browser & dont get any update of 3.90.
please help .............
Please use plain text.
Registered Member
natsytoh28
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

Got the same problem when updating my asha 311 software as discussed above. And hope in your next update you could incorporate the feature to adjust the size of the fonts in texting and the numbers viewed along with the contacts. The fonts are quite small. Unlike my other Nokia phones you can adjust the display size from small, mediumair large.

And hope you could make the date display in standby mode or in the lockEd screen mode a bit bigger. 

 

Other than the requests above very happy with my asha 311.

 

Thanks. Hope you could consider these request.

Please use plain text.
Registered Member
SabyaMishra
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

Nokia Suite shows latest version as v3.81. "No updates available". Solve the problem ASAP.
Please use plain text.
Registered Member
89Mohit
Posts: 2

Re: New software update available for Nokia Asha 311: SW 3.90

I also have same prblm related to s/w update...
My content id is :-059f7m6.

I want to sugest you some little features .....
1)plz provide the arrow keys in key pad.so that typng become more easy...

2) and also insert add,multiply,equal symbols in notepad..

Hoping for your attention.
Thanx
Please use plain text.
Registered Member
parabv36
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

Please help me to update my Nokia Asha 311. I have softwere version of v3.8. I want to update it in v3.9 It is not showing any available update for this model.  My mobile Content No. is mh_059F7M6. 

Please use plain text.
Registered Member
jayg0nzales
Posts: 1

Re: New software update available for Nokia Asha 311: SW 3.90

hi same difficulty my product code for asha 311 rm-714 content t_059f7m2 18-06-12
Please use plain text.