There's a new SW update available for Nokia Asha 311: version 3.90. The update is available via Nokia Suite, but not currently available via FOTA update. I will be posting an update here if the situation changes.
If anybody faces "Internal error. Either your device’s software of hardware (or both) is not compatible…" error message when attempting to update their phone to this 3.90 version, check your product code with *#0010# and report me the code that is listed after "content:" field.
Your site shows latest firmware version to be v3.90. however when i connected my nokia asha 311 to nokia suite v3.5 it shows the latest version to be v3.81 and inspite of refreshing several times it does not indicate the update. kindly help
imayank1985: send me the device product code (type *#0010# in the device homescreen and see the code after the "content:"-field) and I'll check.
i get the same error with that of internal/external error when i try to update my asha 311 code you're looking for is t_059F7M2
30-09-2012 19:06 - edited 30-09-2012 19:08
I am too facing the same problem like everyone else here are facing, I cannot update my firmware to 3.90 by Nokia suite, though refreshing it several times it does not show the availability of newer update and shows 3.81 as the latest one. I even tried reinstalling the 3.81 version but of no use. Please help me out. Also the basic text edit options like copying, cutting and pasting text are not available. I hope the same will be available in the newer firmware. My code is mh_059F7M6.
Thanks for the product codes. We are investigating the situation now.
Yeah even i get the same error code when i type in that code
also nokia suite fails to show any software updates
Got the same problem when updating my asha 311 software as discussed above. And hope in your next update you could incorporate the feature to adjust the size of the fonts in texting and the numbers viewed along with the contacts. The fonts are quite small. Unlike my other Nokia phones you can adjust the display size from small, mediumair large.
And hope you could make the date display in standby mode or in the lockEd screen mode a bit bigger.
Other than the requests above very happy with my asha 311.
Thanks. Hope you could consider these request.
Please help me to update my Nokia Asha 311. I have softwere version of v3.8. I want to update it in v3.9 It is not showing any available update for this model. My mobile Content No. is mh_059F7M6.