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Re: No update available? - Post your productcode &...

Mobile Overlord
jimmyireland
Posts: 17,036

Re: No update available? - Post your productcode & I'll check.

Nokia X7 SIM FREE IRELAND
software version 021.013
software version date 18/5/2011
custom version 021.013.208.01
custom version date 19/5/2011
product code 059J6K7
type RM707
browser version 7.3
flash version 4.0
java version 2.2

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
Posts: 1

Re: No update available? - Post your productcode & I'll check.

0599777 Nokia N8 Israel,please check when it will be avalible in Israel :smileyhappy:

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New Member
tombarud
Posts: 4

Re: No update available? - Post your productcode & I'll check.

0599850

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Ex-employee (retired)
skyee
Posts: 412

Re: No update available? - Post your productcode & I'll check.

As mentioned several times, I can't give any timelines when the update is available for the outstanding countries & operators. I will announce new countries that are launching on Anna every time here on the forum.

 

- 059F3C0 Claro Peru / 059G2J1 Movistar Argentina (as well as all operators in LatinAmerica): We are still working with operators on the approvals and will release the updates for operator variants in LatinAmerica as soon as available

- 059D607: This is not a Finnish variant but belongs to Italy. Symbian Anna will be available for this variant as soon as Italy has gone live.

- 059D0W9 Singapore: Your code belongs to Singapore even if you live in the Maldives and your phone will become updateable once Singapore has released Symbian Anna

- 059D7Z3 Singapore: see above

- 059B288: This one is a swap device. Please visit a local Nokia Carepoint to get the update.

- 059D8F1: Tmobile UK - we're still waiting for the approval for this one

- 059D1V6: Symbian Anna is not released in Switzerland yet

- 059C8T6 & 059C8T6 USA: Symbian Anna is not released in the US yet

- 059F8H8 Taiwan: Symbian Anna is not released in Taiwan yet

- 0598797 China: We have seen some technical problems in China and therefore the update has been blocked until this is solved.

- 059D2N9: Symbian Anna is not released in SouthAfrica yet.

- 0599777 Israel: due to manners regarding software localization, we can't say exactly when Symbian Anna will be available in Israel

-0599850 Greece: Symbian Anna is not released in Greece yet.

 

@AndB: I'm no technical expert. Please try it & maybe call Orange to activate roaming on your other phones to see if that makes a difference.

@JimmyIreland: X7 is not part of our big SymbianAnna activities here as it already includes SymbianAnna from the first production.

 

ps: If you are missing application packages please check the Anna Troubleshooting information that is visible in another thread here in the forum.




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Professor
greycounciller
Posts: 548

Re: No update available? - Post your productcode & I'll check.

Hi Skyee.

As you'll probably be off for the weekend, any chance of seeing what the Tesco technician (059C951) is upto at the mo? Thanks.

Jurassic Park, Sam Neill to Dickie Attenborough " Mr. Hammond, the phones are working !"
N8-00 Tesco UK 059C951, Lumia 920
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Sage
andy232
Posts: 175

Re: No update available? - Post your productcode & I'll check.

@skyee

 

I think I speak on behalf of lots of people here: thank you for your continued input with these Anna updates. Even though many of us are still waiting, I'm sure plenty of folks appreciate your hard work and your continued efforts to keep us as informed as you can/are allowed to.

 

Please ignore the cry babies and keep up the good work!  :smileyhappy:

 

 

Nokias: 232, 3210, 3330, 6230, 6101, 6021, 6126, E75, E73, N900, N8, E6, E7, N9. There's a Samsung in there somewhere too, but...we don't talk about that.
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Sage
jake20
Posts: 205

Re: No update available? - Post your productcode & I'll check.


skyee wrote:

As mentioned several times, I can't give any timelines when the update is available for the outstanding countries & operators. I will announce new countries that are launching on Anna every time here on the forum.

 

- 059F3C0 Claro Peru / 059G2J1 Movistar Argentina (as well as all operators in LatinAmerica): We are still working with operators on the approvals and will release the updates for operator variants in LatinAmerica as soon as available

- 059D607: This is not a Finnish variant but belongs to Italy. Symbian Anna will be available for this variant as soon as Italy has gone live.

- 059D0W9 Singapore: Your code belongs to Singapore even if you live in the Maldives and your phone will become updateable once Singapore has released Symbian Anna

- 059D7Z3 Singapore: see above

- 059B288: This one is a swap device. Please visit a local Nokia Carepoint to get the update.

- 059D8F1: Tmobile UK - we're still waiting for the approval for this one

- 059D1V6: Symbian Anna is not released in Switzerland yet

- 059C8T6 & 059C8T6 USA: Symbian Anna is not released in the US yet

- 059F8H8 Taiwan: Symbian Anna is not released in Taiwan yet

- 0598797 China: We have seen some technical problems in China and therefore the update has been blocked until this is solved.

- 059D2N9: Symbian Anna is not released in SouthAfrica yet.

- 0599777 Israel: due to manners regarding software localization, we can't say exactly when Symbian Anna will be available in Israel

-0599850 Greece: Symbian Anna is not released in Greece yet.

 

@AndB: I'm no technical expert. Please try it & maybe call Orange to activate roaming on your other phones to see if that makes a difference.

@JimmyIreland: X7 is not part of our big SymbianAnna activities here as it already includes SymbianAnna from the first production.

 

ps: If you are missing application packages please check the Anna Troubleshooting information that is visible in another thread here in the forum.


 

skyee,

why no status on the USA release?

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Contributor
AeroPrime
Posts: 8

Re: No update available? - Post your productcode & I'll check.

HI skyee,

 

059C7B6 Singapore but still shows no updates available and its alr sep 2.

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Advisor
rockinfella
Posts: 17

Re: No update available? - Post your productcode & I'll check.

Hi! After about a week of updating to Anna 022.014...I've got another software update to 24.001...What is this update about?

 

as Nokia Software Update site is still showing 022.014 to be the latest...

 

Any clarification would help a lot...:smileyhappy:

 

Thanks

 

My phone is C7-00....Product Code is 059B7W4



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Advisor
agobio
Posts: 26

Re: No update available? - Post your productcode & I'll check.

Spanish user here!

059C073 Movistar.

Still stuck with PR 1.0 (011.012)

 

A friend of mine, with the same Movistar branded product code got updated yesterday!!!! :smileyindifferent:

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Contributor
Posts: 8

Re: No update available? - Post your productcode & I'll check.

my phone is C7 059d6t2 operator - dialog GSM from sri lanka.

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New Member
shafaau
Posts: 3

Re: No update available? - Post your productcode & I'll check.

skyee thanks for your help. according to nokia singapore website they havn't release update for n8 yet.hope they will release it sooooooooon

 

Shafaau_a
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Mobile Overlord
jimmyireland
Posts: 17,036

Re: No update available? - Post your productcode & I'll check.


skyee wrote:

As mentioned several times, I can't give any timelines when the update is available for the outstanding countries & operators. I will announce new countries that are launching on Anna every time here on the forum.

 

- 059F3C0 Claro Peru / 059G2J1 Movistar Argentina (as well as all operators in LatinAmerica): We are still working with operators on the approvals and will release the updates for operator variants in LatinAmerica as soon as available

- 059D607: This is not a Finnish variant but belongs to Italy. Symbian Anna will be available for this variant as soon as Italy has gone live.

- 059D0W9 Singapore: Your code belongs to Singapore even if you live in the Maldives and your phone will become updateable once Singapore has released Symbian Anna

- 059D7Z3 Singapore: see above

- 059B288: This one is a swap device. Please visit a local Nokia Carepoint to get the update.

- 059D8F1: Tmobile UK - we're still waiting for the approval for this one

- 059D1V6: Symbian Anna is not released in Switzerland yet

- 059C8T6 & 059C8T6 USA: Symbian Anna is not released in the US yet

- 059F8H8 Taiwan: Symbian Anna is not released in Taiwan yet

- 0598797 China: We have seen some technical problems in China and therefore the update has been blocked until this is solved.

- 059D2N9: Symbian Anna is not released in SouthAfrica yet.

- 0599777 Israel: due to manners regarding software localization, we can't say exactly when Symbian Anna will be available in Israel

-0599850 Greece: Symbian Anna is not released in Greece yet.

 

@AndB: I'm no technical expert. Please try it & maybe call Orange to activate roaming on your other phones to see if that makes a difference.

@JimmyIreland: X7 is not part of our big SymbianAnna activities here as it already includes SymbianAnna from the first production.

 

ps: If you are missing application packages please check the Anna Troubleshooting information that is visible in another thread here in the forum.

So current anna devices are left behind thats great....

 

If  i have helped at all a click on the white star below would be nice thanks.



Now using the Lumia 1520
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New Member
alanc02
Posts: 4

Re: No update available? - Post your productcode & I'll check.

Hi skyee

 

059C951  N8 Tesco UK

 

I've got in contact with Tesco and they said they are waiting for Nokia to send them the update and as soon as they get it, it will be made available to us.

 

Is this right skyee, or are they just waiting for O2 to release it, if they haven't done already? (as Tesco runs on O2 network)

 

Thanks in advanced and for keeping us all up-to-date.

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Counsellor
cooln8
Posts: 42

Re: No update available? - Post your productcode & I'll check.

@skyee  "- 059C8T6 & 059C8T6 USA: Symbian Anna is not released in the US yet"

 

WHEN / WHAT DATE WILL ANNA RELEASE BE AVAILABLE IN USA ?

 

WHY IS NOKIAUSA CUSTOMER SERVICE CLAIMING THAT IT HAS BEEN RELEASED IN USA ALREADY ABOUT 2 WEEKS BACK

 

  

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Counsellor
cooln8
Posts: 42

Re: No update available? - Post your productcode & I'll check.

[ Edited ]

EMAIL EXCERPTS FROM NOKIAUSA CUSTOMER SERVICE CLAIMING THAT ANNA UPDATE IS AVAILABLE IN USA, WHEREAS IT IS NOT

 

============================================

> > Sent: 25/08/2011 07:10:30 PM

> > >

> > > Thank you for your reply.
> > >
> > >
> > > We are sorry for the inconvenience that this issue may have caused you.
> > >
> > > In response to your e-mail, we would like to inform you that to please
> > > refer to the following below:
> > >
> > > 1. Why is the Anna update not available to USA N8 users?
> > >
> > > Answer: Please be advised that the Symbian Anna software update is now
> > > available in all countries and regions. However, kindly note that this
> > > update still depends on the product code of the Nokia N8-00 phone and
> the
> > > testing and completion of the software for delivery as a download to
> all
> > > existing users of compatible smartphones. For this, we are working
> > closely
> > > with our operator partners, who will help us to ensure that the
> software
> > is
> > > delivered at the earliest possibility, but also that it is delivered in
> > the
> > > right way and that quality is not compromised.
> > >
> > > 2. Where as in the rest of the world it is available?
> > >
> > > Answer: Symbian Anna software update is now available in all countries
> > and
> > > regions.
> > >
> > > 3. Why such discrimination with USA N8 holders?
> > >
> > > Answer: We want to apologize to Symbian smartphone users. A power
> failure
> > > where a number of our servers were located caused download issues for
> > some
> > > users. Please bear with us- we promise you'll be able to download
> Symbian
> > > Anna again soon.
> > >
> > > 4. When are the Anna update and Belle updates expected to be available
> to
> > > USA users?
> > >
> > > Answer: Symbian Anna is now available in all countries and regions.
> > > However, we are unable to guarantee when will be the release of Symbian
> > > Belle software update in USA.
> > >
> > > Lastly, you may also frequently check if there is an available Symbian
> > Anna
> > > update for your Nokia device. Your phone can alert you when new
> software
> > > updates are available. In the Software Update application:
> > >
> > > 1. Select Options > Settings > Auto-check for updates
> > > 2. Select On > OK
> > >
> > > You may also utilize the link below to check for an available Symbian
> > Anna
> > > software update for your device.
> > >
> > > http://www.nokiausa.com/us-en/support/product/n8-00/
> > >
> > > Your utmost understanding is much appreciated on this matter.
> > >
> > >
> > > If you have any additional questions, please do not hesitate to contact
> > us
> > > again. To ensure proper handling of your case, kindly continue using
> the
> > > current subject line.
> > >
> > > You may also call Nokia Careline at 1-888-665-4228 from Mondays to
> > Fridays
> > > at 9:00 a.m. - 9:00 p.m. EST and on Saturdays from 10:00 a.m. - 7:00
> p.m.
> > > EST for immediate assistance.
> > >
> > > Thank you for your email.
> > >
> > >
> > > Kind regards,

 

 

 

 

 

 

 

 

 

 

 

 

MODERATOR'S NOTE: Support name has been removed.

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Contributor
rdaro64
Posts: 9

Re: No update available? - Post your productcode & I'll check.

059G2H8 N8-00 Dark Argentina, Thanks

rdaro64
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New Member
interhaq
Posts: 2

Re: No update available? - Post your productcode & I'll check.

In Saudi Arabia a e7: Product Code: 059g023 update is not available. Is it possible to identify a certain date to provide an update?
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Registered Member
simoun2011
Posts: 1

Re: No update available? - Post your productcode & I'll check.

nokia n8 rogers wireless canada

software version 013.016

software version date 2011-01-27

custom version 013.016.305.03

custom version date 2011-03-10

product code 059D391

type RM

latest update 5-17-2011

browser version 7.2

flash version 4.0

java version 2.1

 

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Advisor
dadash_ari
Posts: 24

Re: No update available? - Post your productcode & I'll check.

059C5Q8 Nokia N8-00
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