Hola support group
I have tried several times to upgrade my nokia 5130c-2 with 5.80 to the new software version 6.65. with upgrade software 1.6.13. I have the current version of PC suite 126.96.36.199. Windows XP. The installation of the softward will not install. I have no password protection and all cables are functioning as I can backup and scyn my phone to the PC.
Can you help please.
Cisco from Mexico
have u confirmed that there is a s/w update available for ur phone : http://www.nokia-asia.com/get-support-and-software
note that not all phone variants especially those that are network locked might not have the latest update yet until the network itself approves of the s/w changes made
if the site confirms that ur phone can be updated, a little more info would be appreciated
ie: what kind of error messages are u getting when trying to update?
cel is nokia 5130 xpressmusic (RM-495) Purchased through TELCEL MEXICO
Yes I can update.
Current version 5.80 update 6.65...
When I try to update allsystems are go until the error message "ERROR in ACTUALIZATION.. pleasemake sure you are connected with usb directly to computer etc....
I have win xp version3updated dell inspiron 6000.
An interesting note whenlooking at the manual to perhaps find a solution i noticed one omission in thecel phone dropdown menus... in menu- settings - display i do not have theactive standby or the sleep mode.. could this be an issue in the activation ofthe upgrade???
Softwareupdater 1.6.13de he goes till step 3 of 3 and then it ende with the message "download failed" the software tryed three times to download the software but failed. maybe the connection is instable or the server is buggy. please try again later. i did several times. 10-15 times i tryed. different times and days. also the software shows a progressbar. that sems to be 2/3 full. 25,9 mb of 39,1 MB
i searched for the file in a whole for manual update. but i failed to find such a file, i hope my few words can help to solve the problem. thx for the time and the help.