Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Nokia 700 and Belle FP1: Product codes which d...

Counsellor
Posts: 78
Accepted Solution

Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Hi,

 

I found this list of Nokia 700 product codes which don't have the FP1 update available yet:

 

059G1R5 (wht_silver_hebrew)

059G1V9 (wht_silver_apac_2_au)

059G207 (blk_coral_red_hebrew)

059G239 (blk_coral_red_apac_2_au)

059G2R7 (blk_grey_apac_2_au)

059G315 (wht_purple_apac_2_au)

059G6G1 (blk_peacock_blue_apac_2_au)

059L1K7 (Nokia_700_RM_670_Orange_Spain_ES_WHT_SILVER_V1_GV_VAR182282)

059L3X8 (Nokia_700_RM_670_Vodafone_Spain_ES_Cool_grey_V2_VAR190481_PR1.01)

059L3Z1 (RM-670_VF_UK_VAR188875_1110200308_v3)

059L3Z1 (RM_670_VF_UK_contract_black__VAR188875_1110200308_v3)

059L490 (Nokia_700_RM_670_Country_Variant_Italy_GREY_VAR190851_V2)

059L4G3 (Nokia_700_RM_670_Vodafone_IT_grey_v2_VAR189339)

059L4G3 (RM-670_VF_IT_VAR189339_1110200308_1)

059L564 (RM-670_VF_GR_VAR184052_1110200308_1)

059L564 (RM_670_VF_GR_VAR184052_111.020.0308_1)

059L5V1 (Nokia_700_RM_670_Country_Variant_UK_GB_V2_Black_Grey_VAR188848)

059L672 (Nokia700RM-670Si.mobild.d.SIE2ECoolGreyv1)

059L680 (RM_670_CroatiaCV_HR_VAR186221_CoolGrey_v1)

059L688 (RM_670_Mobitel_SI_VAR186293_Cool_Grey_v1)

059L692 (RM_670_VF_IE_Grey_VAR185450_111_020_0308_V1)

059L6M3 (RM_670_CV_Germany_VAR184506_white_silver_SWU111_020_0308_V1)

059L6T3 (RM_670_CV_Germany_VAR183327_black_grey_SW111_020_0308_V1)

059L700 (RM_670_Orange_Poland_VAR185233_Grey_v1_3)

059L744 (Nokia_700_RM_670_VAR187201_MET_eMob_Black_111_020_0308_V1)

059L7H2 (RM_670_E-Plus_DE_VAR186805_WhiteSilver_v1_SWU)

059L814 (RM_670_SWU190543_111_020_0308_Vodafone_CZ_Black_V1_MR)

059L838 (Nokia700RM-670VipnetHRE2ECoolGreyv1)

059L8Q4 (RM_670_CV_Germany_VAR188248_Red_111_020_0308_V1)

059L8Q5 (RM_670_CV_Germany_VAR188329_Blue_111_020_0308_V1)

059L8R1 (RM_670_CV_Germany_VAR188249_White_Purple_111_020_0308_V1)

059L8Z0 (RM-670_Orange_Poland_VAR188957_White_v1_3)

059M0G5 (Nokia7RM_670_VodafoneGR_White_Silver_V1_COLOR_VAR184133)

059M0Q5 (Nokia7RM_670_Vodafone_GR_Coral_Red_V1_COLOR_VAR184132)

059M322 (Nokia_700_RM_670_Orange_SK_Cool_Grey_V1_VAR191205)

059M371 (RM_670_H3G_Italy_VAR189672_Black_Grey_v1)

059M3L2 (Nokia_700_RM_670_Orange_Spain_ES_Cool_Grey_V1_GV_COLOR_VAR191996)

059M3Q4 (Nokia700RM_670_Meteor_Mobile_IE_White_Purple_VAR188242_V1_COLOR)

059M584 (RM_670_Mobitel_SI_VAR191221_Coral_Red_v1)

059M680 (RM-670_Simobil_SI_VAR188851_SilverWhite_v1)

059N132 (Nokia700RM-670CountryVariantSloveniaSIWhitev1)

 

Most of these are operator variants, so they are probably just waiting for operator approval before releasing the update.  Mine is 059L5V1 (Nokia_700_RM_670_Country_Variant_UK_GB_V2_Black_Grey_VAR188848) which is a UK country variant and was unbranded and unlocked when I bought it as far as I can see.

 

Anyone from Nokia able to tell me the update is not available for my product code 059L5V1 yet?  Last time skyee (Yvonne) was very helpful when I had a similar situation with my E7-00 and a UK product code.  Maybe she can help again if she's around?

 

Thanks,

Al

 

 

Please use plain text.
Ex-employee (retired)
skyee
Posts: 412

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Hi,

 

I'm checking with the team in UK and will come back once I hear something.

 

BR,

yvonne




Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Thanks Yvonne, I appreciate it.

Al
Please use plain text.
Counsellor
better_belle
Posts: 51

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

[ Edited ]

Can I not go to a Nokia Support Centre and get a generic update through them? Or do I need to wait for the OTA update?

Many thanks,
better_belle

Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)


better_belle wrote:

Can I not go to a Nokia Support Centre and get a generic update through them? Or do I need to wait for the OTA update?

Many thanks,
better_belle


You probably can, depending on the NSC you choose.  It messes up the future upgrade path to some extent if you go down that route.  Better that Nokia just release the update.

 

Regarding your original question - not as far as I am aware.  I bought it through a "grey channel" a couple of weeks after launch, and neither the box nor the phone nor the firmware had any hint of branding (I use mine with a T-Mobile contract).  It was also unlocked - I tried O2, T-Mobile, Tesco Mobile, Virgin Mobile and Orange sims in it.  Normally the product code description gives some indication if it is a variant for a particular mobile operator as well.

 

Hopefully Yvonne will be able to give us some good news next week!

 

Al

Please use plain text.
New Member
miodes
Posts: 3

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Hi Yvonne,
can you please check, if 059L6T3 nokia can get update?
Thanks
Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)


skyee wrote:

Hi,

 

I'm checking with the team in UK and will come back once I hear something.

 

BR,

yvonne


Hi Yvonne,

 

Any word on Belle FP1 for the 059L5V1 Nokia 700?

 

Thanks,

Al

Please use plain text.
Counsellor
better_belle
Posts: 51

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

A week and still no reply?
C'mon. xD

If they're still working on it, just please tell us that.
I think the deployment of the update is slightly delayed due to the low priority of UK users...since we don't have such a large customer base for the Nokia 700. Another reason why I got the phone on contract for cheap.

Argghghghg doing my head in that people across the world already have the update. SW Updater doesn't help telling me that my phone is "up to date" when I know bl**dy well that it isn't. :/
Please use plain text.
Ex-employee (retired)
skyee
Posts: 412

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

I've been chasing the UK team that you are waiting for the FP1 variants, but I didn't get any info yet when they are going to be available.

 

BR,

yvonne

 




Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)


skyee wrote:

I've been chasing the UK team that you are waiting for the FP1 variants, but I didn't get any info yet when they are going to be available.

 

BR,

yvonne

 


Thanks Yvonne. I appreciate your efforts.

 

Al

Please use plain text.
Contributor
cannam
Posts: 7

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

I have the same UK unbranded product code 059L5V1. I had sent a series of (increasingly tetchy, I'm ashamed to say) messages to Nokia support asking what had happened to all the updates since 111.020, before accepting that they really didn't seem to know any more than I did.

 

I wouldn't mind so much if there simply were no updates. My Android device hasn't seen an update in the past year, and I don't care. What is so maddening, as better_belle said, is to see updates and new apps advertised for my device all over Nokia's sites, but then to be told that I'm not permitted to have them, that nobody knows why I'm not permitted to have them, and that nobody knows whether I will ever be permitted to have them or not. That feels positively insulting, especially having bought the device outright rather than through a contract.

 

Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Any progress?
Please use plain text.
Counsellor
better_belle
Posts: 51

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

[ Edited ]

It has been 2 whole weeks since first contact.

Has there been a zombie breakout over at Nokia UK? The weather has been quite miserable for the past few weeks...but hey...they can't just take two weeks off. :/

I can understand if this was the case of customers attempting to contact Nokia representatives, but this is a Nokia employee contacting colleagues! How hard could it be.  Is it going to be five years? Twenty millenia? Four weeks? Never? *runs to corner of room and sobs*

Please use plain text.
Counsellor
better_belle
Posts: 51

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

[ Edited ]

Firmware updates are Product code specific right bat?
So if the 059L5V1 you and I use gets an update, I should get it too regardless of what carrier I'm using, right?

This is incredibly frustrating. This isn't something my service provider needs to sort out, it's Nokia's problem. I'm going to FUBAR my phone and debrand it and flash the ROM, invalidating my warranty if you guys don't get a move on and tell us what's happening.

D:<

Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Frustrating ... still no FP1 for:

059L5V1 (Nokia_700_RM_670_Country_Variant_UK_GB_V2_Black_G​rey_VAR188848)

 

Makes me wonder what you have to do to get an unbranded phone updated (apart from the obvious).

 

Any chance you could check with the UK team again, Yvonne?

 

Al

 

Please use plain text.
Contributor
tjorchard
Posts: 8

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

I've still not got a FP1 update for my Nokia 700 product code 059L3Z1. Like others on this forum I have Symbian Belle version 111.020.0308 and get congratulated by the Software Update app that my 700 is already fully up-to-date. I know this not to be true.

Please use plain text.
Counsellor
better_belle
Posts: 51

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

This is utter bullsh.t.
Bat, I was told many times that I basically need to wait for the operator to release the update regardless of the unbranded, branded states. They apparently haven't release the update to their servers and only apply updates through OTA which makes no sense...but yeah.

I'm going to phone up Nokia Care Point tomorrow. Noone is giving me a straight answer. Nokia says it is operator dependent whilst Tesco says that it is still 'testing' it.

Please use plain text.
Advisor
mr_moobs
Posts: 13

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Any update please? :-(
Please use plain text.
Ex-employee (retired)
skyee
Posts: 412

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Patience, please... =)

 

I'm actually just in UK and will have a chat tomorrow with the responsible people to chase for the missing UK variants. But you will hopefully understand that I first and foremost I have my normal job to do and therefore some other meetings to attend as well (which also implies that I can't and won't post every single day here) - but I will check the situation for you guys tomorrow before I'm back off to Finland again.

 




Please use plain text.
Counsellor
Posts: 78

Re: Nokia 700 and Belle FP1: Product codes which don't have updates yet (ping skyee)

Thanks Yvonne.

I appreciate your efforts! Let us know if you get anywhere with 059L5V1.

Yours,
Al
Please use plain text.