is it possible to update the Asha 205's firmware when the phone is roaming? The device does not have an USB-port, and Nokia Suite won't let me update when the phone is connected via Bluetooth. The FOTA update isn't working, because the phone thinks I am abroad and won't download the update.
I am on the Saunalahti network in Finland, which is using Elisa's network and thus the phone is "roaming" although it's actually in its home network.
I changed Menu » Settings » Connectivity » Mobile data » Mobile data » from ‘Off when roaming’ to ‘On’. Still the same:
English: Unable to download when abroad
German: Herunterladen im Ausland nicht möglich
Spanish: Impossible descargar en el extranjero
Portuguese: Descarregar impossível no estrangeiro
French: Téléchargement impossible à l’étranger
Dutch: Kan niet downloaden in buitenland
Turkish: Yurtdışında indirilemez
Italian: Impossibile scaricare all’estero
yesss! Austria, Nokia 210
bob Austria, Nokia 301
Telfort Netherlands, Nokia 515
All do so called national roaming.
Same for the Nokia 200: Source.
Same for the Nokia 302: Source, here, the solution is to go for the Nokia Suite. The Nokia Software Updater does not work for phones released in late 2012 anymore. Therefore, the solution is to go for another pay-as-you-go SIM and do the firmware update with that.
This bug dates back to the beginning of the implementation of the Firmware Over-the-Air feature (FOTA) because this happens even in a Nokia 6212 classic (Series 40 5th Edition, platform from 2007, firmware from 2009). Therefore, I guess it is the same for Nokia 206, Nokia 207, and Nokia 208.
Edit: Updated with more phones and affected networks, those who do national roaming.
27-01-2014 11:00 - edited 27-01-2014 11:00
FOTA SW update when the phone is roaming is not possible on Series 40 phones (it has been implemented like this in order to prevent excessive data cost for the user).
27-01-2014 12:11 - edited 27-01-2014 12:37
These phones are not in international roaming but in national roaming. The latest Symbian phones were able to differentiate that. That is the first issue: Nokia Series 40 does not detect national roaming.
Second issue: The new Series 40 feature to enable ‘Mobile Data’ (see the start of my post) is not linked to the firmware update feature. I would expect to turn that warning off with that new feature. That is the second issue.
Third issue: A warning question allows the user to proceed with his consent. An error dialogue stops. The message here should not be an error dialogue but a warning question.
We have three issues here which cover each other and therefore it looks like normal. It is not, it is unusable. Stated differently: If you use a Nokia Series 40 and you are customer of these networks, you cannot update your Nokia Series 40, nowhere, ever. You have to buy a SIM from a different provider.
unfortunately it's is not possible to change this behaviour on the Series 40 phones anymore at this point in time.The alternatives are to use a "non-roaming" local SIM-card or to take the phone to a Nokia Care service point for reflashing.
On the newer "Nokia Asha Software Platform" phones similar issue should not occur.
27-01-2014 12:40 - edited 27-01-2014 12:41
The alternatives are to
a) use a "non-roaming" local SIM-card, or to
b) take the phone to a Nokia Care service point for reflashing.
Another thing you could do: Please, provide a list of national roaming-networks (all are affected!) so users able to find this thread and these two alternatives.
Basically all the "virtual operators" would be potentially affected.
27-01-2014 14:59 - edited 27-01-2014 15:01
Well, a list would enable Google and Bing to catch this thread because then, the name of the provider is mentioned here. For example here in Germany, non of the MNVOs are affected.