is it possible to update the Asha 205's firmware when the phone is roaming? The device does not have an USB-port, and Nokia Suite won't let me update when the phone is connected via Bluetooth. The FOTA update isn't working, because the phone thinks I am abroad and won't download the update.
I am on the Saunalahti network in Finland, which is using Elisa's network and thus the phone is "roaming" although it's actually in its home network.
27-01-2014 9:12 - edited 29-05-2014 14:46
Menu » Settings » Connectivity » Mobile data » Mobile data » from ‘Off when roaming’ to ‘On’. Still the same:
English: Unable to download when abroad
German: Herunterladen im Ausland nicht möglich
Spanish: Impossible descargar en el extranjero
Portuguese: Descarregar impossível no estrangeiro
French: Téléchargement impossible à l’étranger
Dutch: Kan niet downloaden in buitenland
Turkish: Yurtdışında indirilemez
Italian: Impossibile scaricare all’estero
All network operators who do national roaming are affected, tested with (edited: list updated):
All phones with the operating system Nokia Series 40 and Firmware Over-the-Air (FOTA) are affected, tested with a Nokia 6212 classic (Series 40 5th Edition).
Three workarounds are known (edited: Recovery Tool added):
A) bring your phone back to your dealer who sends it over to Nokia Care for update
B1) update on your computer via Nokia Suite
B2) if that does not work, use the Nokia Software Recovery Tool
C) use a SIM of a network operator, not doing national roaming
27-01-2014 11:00 - edited 27-01-2014 11:00
FOTA SW update when the phone is roaming is not possible on Series 40 phones (it has been implemented like this in order to prevent excessive data cost for the user).
27-01-2014 12:11 - edited 08-05-2014 11:17
These phones are not in international roaming but in national roaming. The latest Symbian phones were able to differentiate that. That is the first issue: Nokia Series 40 does not detect national roaming.
Second issue: The new Series 40 feature to enable ‘Mobile Data’ (see the start of my post) is not linked to the firmware update feature. I would expect to turn that warning off with that new feature. That is the second issue.
Third issue: A warning question allows the user to proceed with his consent. An error dialogue stops. The message here should not be an error dialogue but a warning question.
unfortunately it's is not possible to change this behaviour on the Series 40 phones anymore at this point in time.The alternatives are to use a "non-roaming" local SIM-card or to take the phone to a Nokia Care service point for reflashing.
On the newer "Nokia Asha Software Platform" phones similar issue should not occur.
27-01-2014 12:40 - edited 08-05-2014 11:18
Please, provide a list of national roaming-networks (all are affected!) so users able to find this thread and the workarounds.
Basically all the "virtual operators" would be potentially affected.
27-01-2014 14:59 - edited 08-05-2014 11:19
Here in Germany, non of the MNVOs are affected. A list would enable Internet search engines to catch this thread because then, the name of the provider is mentioned here.