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Re: Nokia Asha 300 loses new messages after softwa...

New Member
Pumppis
Posts: 3

Nokia Asha 300 loses new messages after software update

Please help!

 

I updated my Nokia Asha 300 on 16 July 2014. Now, every time I switch off the phone, it loses all new messages (SMS) I have got since 16.7.The old ones (from before 16.7.) are still there.

 

This is a huge problem as there was important information in the messages, and I cannot access them anymore. What should I do?

Mobile Visionary
yasfer21
Posts: 1,175

Re: Nokia Asha 300 loses new messages after software update

Check the date and time of the phone
Mobile Sensei
Abi99
Posts: 10,826

Re: Nokia Asha 300 loses new messages after software update

@Pumppis did you consider the Nokia Software Recovery Tool on a Windows computer already?

New Member
Pumppis
Posts: 3

Re: Nokia Asha 300 loses new messages after software update

Thanks! I checked the date and time but they are OK :smileysad:

Mobile Guru
93tid
Posts: 3,655

Re: Nokia Asha 300 loses new messages after software update

How many messages do you have stored in the handset ?

New Member
Pumppis
Posts: 3

Re: Nokia Asha 300 loses new messages after software update

I have around 2500, but I had no this kind of a problem before the update!