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Re: Nokia Belle availability information

New Member
Posts: 3

Re: Nokia Belle availability information

[ Edited ]

thank you for the information:

 

I bought the C7-00 in May 2011 having the following 

I got a problem with and one it dead out.

So I went to nokia care and they gave me the new C7-00 in September 17th 2011 with the product code: 059B899

I have read your Email which is said the P.C: 059B899 = SWAP

 

This mean that I will go to nokia care to update Nokia Belle.

How about if there will a new feature or software update

Does it mean that every new feature I have to go to nokia care

I am expecting and wishing that my product code will be taken into consideration as a normal code not as SWAP code

 

Thank you for your support

Abdou

 

 Moderator's note: IMEI code removed. It is not wise to share the device IMEI code on a puclic forum.

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Contributor
JoshMD
Posts: 8

Re: Nokia Belle availability information

@eabdhad, remove your IMEI number for your own good!
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Contributor
SagarLukka
Posts: 7

Re: Nokia Belle availability information

i have same product code,

but ,i got belle update to my N8 by visiting Nokia Care Center.

My phone is under warrenty, so it is updated free of cost from Nokia Care.
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Advisor
kimimaro
Posts: 13

Re: Nokia Belle availability information

Oh great I went to NCC and yes they have Belle upgrade in which I have no choice as my N8 is regarded as SWAP eventhough I never swap or sent back my N8 to Nokia before and because my warranty is due, they charge me just to upgrade to belle while the rest of the people enjoy downloading it from internet for free !!! Why not just enabled us to download belle regardless of our product code !! I dont want to pay when I can do things myself and it's not even my fault

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New Member
ksallam
Posts: 3

Re: Nokia Belle availability information

that is why i don't want to go to nokia care they asked for 42$ to update here in egypt
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Advisor
kimimaro
Posts: 13

Re: Nokia Belle availability information

I didnt upgrade myself because I felt its a broad day robbery. I'll wait 1 week max. If Nokia still have no response in letting me download and install myself consider my 10 years of loyalty towards Nokia ends here. I'll get a samsung or a xperia with android
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Employee
kerttu
Posts: 67

Re: Nokia Belle availability information

Hi all,

 

I haven't forgotten about you, just been busy checking for the latest statuses!

 

So here's my latest information for product codes collected from this thread, and the information will be accordingly updated to Availability -page latest on next Wednesday Feb 15th. For items "Under investigation" I'm still looking for further confirmation what is the current status, and will let you know once the info is available.

 

The list is sorted by product code, and additionally I will also try to edit this list to my original post to start this thread as well.

 

0599255 Nokia Belle available
0599277 Nokia Belle available
0599330 Nokia Belle available
0599387 Nokia Belle available
0599398 Nokia Belle available
0599400 Nokia Belle available
0599433 Nokia Belle available
0599777 Waiting for approval
059b288 SWAP
059B5J6 Nokia Belle not available
059b650 C3-00, will not receive Nokia Belle for Symbian ^3 devices
059B656 SWAP
059B656 SWAP
059B656 SWAP
059B661 Nokia Belle available
059B663 SWAP
059B667 SWAP
059B6D7 SWAP
059B6Q4  SWAP
059B6T3 SWAP
059B7C0 Nokia Belle available
059B899 SWAP
059B8B0 SWAP
059B9X0 Waiting for approval
059C015 Nokia Belle available
059C0G7 Under investigation
059C0K9 SWAP
059C0K9 SWAP
059C1B7  Under investigation
059C1C2 Nokia Belle available
059c304 Nokia Belle not available
059C406 Waiting for approval
059C4J9 Nokia Belle available
059C4Z7 Nokia Belle available
059C4Z7 Nokia Belle available
059C5W6 SWAP
059C5Z4 SWAP
059c607 Waiting for approval
059C6M2 Waiting for approval
059C7R0 Waiting for approval
059C8Q5 Nokia Belle available
059C9F6 Waiting for approval
059C9K9 Nokia Belle available
059C9X1 Nokia Belle available
059D046 Waiting for approval
059d0n4 Waiting for approval
059D0Q7 Waiting for approval
059D0Q7 Waiting for approval
059D0R3  Waiting for approval
059D111 Nokia Belle available
059D188 Under investigation
059D1L3 Waiting for approval
059d294 Waiting for approval
059D2N9 Waiting for approval
059D373 Under investigation
059D3N0 Waiting for approval
059D597 Waiting for approval
059D5P7 SWAP
059D5R0  SWAP
059d741 Under investigation
059D7G5 Waiting for approval
059D7M5 Waiting for approval
059D7P4 SWAP
059D7P6 SWAP
059D7P8 SWAP
059D7P8 SWAP
059D7P8  SWAP
059D8C7 Under investigation
059F047  Under investigation
059F053 Under investigation
059F0J6 Waiting for approval
059F0X8 Under investigation
059F2C8 Waiting for approval
059F343 Waiting for approval
059F3N8 Nokia Belle available
059F437 Waiting for approval
059f496 Waiting for approval
059F496 Waiting for approval
059F4B3 Waiting for approval
059F4B3 Waiting for approval
059F4D5 Waiting for approval
059F515 Waiting for approval
059F519 Waiting for approval
059F5D9 Waiting for approval
059F770 Waiting for approval
059F8D2 Waiting for approval
059F8H2 Nokia Belle not available
059G1B7 Waiting for approval
059G4F2 Nokia Belle available
059G4Q2 Waiting for approval
059G6P0 Nokia Belle available
059g7g9 SWAP
059G894 Nokia Belle available
059G8B1  Nokia Belle available
059h316 Under investigation
059H379 Waiting for approval
059H6F1 Under investigation
059J220 Under investigation
059J222 Nokia Belle available
059J222 Nokia Belle available
059J224  Nokia Belle available
059j8t1 Nokia Belle update for Nokia 500 coming in a few weeks
059K1D5 Nokia Belle not available
059K1D6 Nokia Belle not available
059K470 Waiting for approval
059L0P4 Waiting for approval
059L466 Nokia Belle update for Nokia 500 coming in a few weeks
059L7F1 Under investigation

 

Please remember, as we get a lot of questions about availability please always first check the availability page

http://europe.nokia.com/nokia-belle-update-availability first. We are contstanstly adding additional product codes based on your feedback.

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Advisor
brinmb
Posts: 15

Re: Nokia Belle availability information

Thanks for info :smileyhappy:
Anyone on forums: how much time does it take when software is waiting or approval?
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Advisor
kimimaro
Posts: 13

Re: Nokia Belle availability information

Thanks Kerttu for the reply. Please put the product code

 

059B656 under heavy consideration. I know a lot of people here with this product code and I seriously want to update myself and I dont want to get charged ... 

 

Thank you

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Advisor
Panagiotis
Posts: 10

Re: Nokia Belle availability information

Hi kerttu,

For N8 Product Code 059F047 at your latest post (/t5/Software-Updates/Nokia-Belle-availability-information/m-p/1311441#M112295)  you say Under investigation but on the site

http://europe.nokia.com/find-products/nokia-belle-update/nokia-belle-update-availability

it says Waiting for approval

 

What's of these are the current status???

How about a release date???

 

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Contributor
pesto
Posts: 5

Re: Nokia Belle availability information

Hi kerttu,

 

I have a, now confirmed, swap phone (059C0K9)

 

- This means that to receive Belle and any subsequent updates it must be done through a Nokia Care point?

 

- With a swap code Nokia suite don't be able to know if there is any updates to Belle. With a swap phone how i do know if there is updates to Belle?

 

[ sorry my english :smileywink: ]

 

 

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New Member
kmmercado08
Posts: 1

Re: Nokia Belle availability information

Nokia C7 product code 059B8B1 Philippines, i want the update thanks. still no update.

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Employee
kerttu
Posts: 67

Re: Nokia Belle availability information

hi pesto,

 

yes, unfortunately with SWAP product code you would need to have your update to Nokia Belle via Nokia Care point.

 

br, kerttu

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Advisor
dog8myscreenie
Posts: 26

Re: Nokia Belle availability information

@kerttu

 

Many thanks for the information. I have one of those that are "under investigation" (N8 O2 UK P/C: 059C1B7)

 

This has been at status "waiting for approval" on the main availability website since Friday. Is it safe to assume that there has been an issue with the software, and that it needs a little more work before the carrier will approve it, or does it in fact mean that the carrier has approved it, but Nokia has found an issue with the software, and needs to rectify it before it goes 'Live' on the server?

 

If you could offer some clarification, it would be greatly appreciated.

You're only jealous because the voices in my head won't talk to you.

Currently using: N8-00: Symbian Belle
Previously owned: 5110, 3330, 6310i, 6822, N91, N73, N95, N82, N97, X6
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Employee
kerttu
Posts: 67

Re: Nokia Belle availability information

Hi Panagiotis,

 

the Availability page is correct but as mentioned in my latest post, I am checking for further information.

 

And as per our long-standing policy, we cannot comment on possible release dates. I hope you will find that Nokia Belle is worth the wait!

 

br, kerttu

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Counsellor
chaaskul
Posts: 43

Re: Nokia Belle availability information

[ Edited ]

I think 'Under Investiation' means that the Operator has it for approval. but there are some bugs

 

only a slight guess

 

 

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Advisor
dog8myscreenie
Posts: 26

Re: Nokia Belle availability information

@chaaskul

 

Thanks for that :cathappy:

You're only jealous because the voices in my head won't talk to you.

Currently using: N8-00: Symbian Belle
Previously owned: 5110, 3330, 6310i, 6822, N91, N73, N95, N82, N97, X6
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New Member
ksallam
Posts: 3

Re: Nokia Belle availability information

@kerttu

i don't mind going to nokia care to update my phone i do mind however paying for it

42$ is alot of money here

it's about a quarter of my salary :smileyfrustrated:


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New Member
mannun8
Posts: 3

Re: Nokia Belle availability information

@ kerttu i have a replaced n8 (due to a power faliure) and i am unable to receive belle update. plz help me 

product code 059B6Q4

middle east, oman

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Counsellor
patde
Posts: 34

Re: Nokia Belle availability information

@kerttu

 

Hi,

 

In your las post, you have written that 

 

059K1D5Nokia Belle not available
059K1D6Nokia Belle not available

 

but 059K1D5 and D6 are "country variant France", bought naked at the official nokia retail price, without any links with an operator.

 

Considering that, why are they not eligible for Belle ?

 

Best regards,

 

Patde

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