Ok understand some operators may not want to go through process ... But what about those of us that brought generic (outright) with no telco branding ... Why no generic E7 Belle?..Does not make sense.. Unless want to **bleep** customers off
Right on, Palah ... it sort of begs the question, is it the telcos or is it really Nokia? One think I've learned about Nokia Australia: they're absolute masters at alienating their customers and they wonder why the bottom has dropped out of their market share.
ppl from australia. I know u must be shocked by this, but giv it some time, no point shouting on the forum, There could be any number of reasons why it says that australian phone will not be updated, Mabe it is just a mistake on that site that seems to have a lot of product codes missing as well. This thing just went online and millions of people are effected so it is possible there was an oversight in the page creation and it could just be a 'typo'
Im sure nokia will answer all your questions in timely manner, but right now theyre way overoccupied by users who are downloading and/or having problems with the belle
I will personally sleep on it and see what happens. Good luck to all of u
Australia is not only Shunned, but also Stunned...
I think we should also ask if this exclusion from update for Australia does not breach Trade Practices Act. When N8 was sold here Nokia stated that they will support Symbian till 2014. Someone is engaged in deceiving customers in Australia. I would like to have official statement from Nokia so I can ask my local Member of Parliament for action in this matter.
nu6110 wrote:Someone is engaged in deceiving customers in Australia. I would like to have official statement from Nokia so I can ask my local Member of Parliament for action in this matter.
Sounds like a great idea.
if there is no thread about australia issue it should be created and the topic moved there. It would be easier for australians to group together and would benefit this topic too.
To refuse to give Australian users a Belle upgrade is a disgrace. There is no valid reason for this and I am positive that the Australian telcos would not all band together and refuse to co-operate with Nokia.
If this is the case then Nokia will be dead in Australia because no one will want to buy a phone off them anymore due to lack of support.
What is going on Nokia? Can we get a proper explanation please?
I have just to spoken to nokia care, who advised after a brief search that the marketing department has made a decision not to supply Belle to Australia, due to technical constraints.
That was the only answer I could get, they were unable to elaborate on what kind of technical constraints has caused this decision
2012-02-08 0:20 - edited 2012-02-08 0:20
Ok, so whos a legal eagle here? Where do we send our Class action or unified Complaints?