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Re: Nokia Browser Not Working after Update Browser...

Contributor
prince41
Posts: 3

Nokia Browser Not Working after Update Browser ( asha 200)

Hello

 

my phone nokia asha 200


i make update software to 11.65
after update used nokia Browser but Asked me for new Update Browser
and done update browser than after update nokia browser not working never make set fectory and reinstall software And still And still the problem

Contributor
prince41
Posts: 3

Re: Nokia Browser Not Working after Update Browser ( asha 200)

help please
Contributor
Ovye
Posts: 5

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Hello pls help me. My nokia E5 is not browing after i format it with this code *#7370#. When i want to browes it will show me connection not available and unable to perform this action. Help am on my kneel thanks.
New Member
Johnnyzx
Posts: 6

Re: Nokia Browser Not Working after Update Browser ( asha 200)

I also have Nokia Asha 200

 

It's been 4 months, but there is no solution from nokia for this browser problem, i have recently updated my phone with latest firmware 11.64, But they just improve performance and stablity not the Browser issue.

 

Help us Nokia People or be useless support.

Employee
armagon
Posts: 991

Re: Nokia Browser Not Working after Update Browser ( asha 200)

[ Edited ]

Hey,

 

There is a known issue updating the browser (and other preinstalled apps)  with Nokia Suite at the moment, so in case the browser breaks when you did the "in-app update", reinstalling the device SW with Nokia Suite will not solve the problem. The issue is being investigated and should be hopefully solved in the next SW release. So unfortunately the only solution I can advice at the moment is to take the phone to a service point to be reflashed. Or alternatively, use e.g. Opera Mini while waiting for the issue to be fixed: http://store.ovi.com/content/46870

 

 

 

---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Contributor
prince41
Posts: 3

Re: Nokia Browser Not Working after Update Browser ( asha 200)

[ Edited ]

Thanks, but I have another problem or inquiry why software does not support opening YouTube video ?? 

And

When will download new software to solve the problem

Employee
armagon
Posts: 991

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Hey,

 

my understanding is that the device does not support video streaming. Though I what I found out when comparing Asha 202 and Asha 200 is that on Asha 202 there was a popup message indicating this ("Sorry. You can only download videos with this phones. This website uses video streaming."), but on Asha 200 there was no similar message, which seems like a possible bug. I will try to check the situation with this.

---------------------------------------------------------------------------------------------

http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/

http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates
Registered Member
drdkundu
Posts: 1

Re: Nokia Browser Not Working after Update Browser ( asha 200)

NOkia Browser not working after browser update, my phone is 3 months old, I emailed to nokia they asked me to reinstall device software using nokia suite, i followed each step as instructed, but no change, on reporting back to nokia they asked me to go to nokia care, but this is certainly a software issue, which could easily be inspected and rectified by nokia by releasing updated device software, visiting nokia care is not a solution for busy professionals like us for this software problem.

Nokia are you hearing ?

Please do something

Dr Debasish Kundu

Registered Member
sr_sagor
Posts: 1

Re: Nokia Browser Not Working after Update Browser ( asha 200)

I cant use nokia browser in my nokia 110 after updating browser.its **bleep**ing.nokia is useless.its smartphone is not so impressive.**bleep** it......
Counsellor
Kashif_Sajjad
Posts: 18

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Assalam-o-Alaikum!

Mr. OVYE remember whenever you refresh or restore your mobile all your personal data can be erased. Similarly your internet settings would have been erased by dialing that code. Contact your Service Provider Operator for a new set of Settings. Thanks.
Counsellor
Kashif_Sajjad
Posts: 18

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Assalam-o-Alaikum!

Prince! There is no problem with Nokia update nor with your Phone, it happens owing to broken software data which installs into your phone. Visit Nokia Care Center and ask them to resolve the problem. For the very next time, whenever you update your phone just follow these steps.

1. Setup time & date to your own time zone.
2. Use only Nokia Compatible Micro-SD cards. ‎
‎3. Use operator which gives fast and reliebale package data connection.‎
‎4. In case you're using 3‏G, use faster. ‎
‎5. Shutdown all other apps before updating. ‎
‎6. If you're using Computer to update phone then close all other programs except PC suite.‎

Nokia Cares, who other dares. . . ‎

Visit http://nokia.com/support
for more details regarding care center navigation. ‎

JAZAKALLAH‏ ‏
Counsellor
Kashif_Sajjad
Posts: 18

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Assalam-o-Alaikum

sr_sagor and Dr Debasish Kundu. It seems that both of you're suffering from same problem. I recommend you guys to please visit nearest Nokia Care Centre as this problem cannot be overcome using update. Update of phone is made for all customers not a specific. (i hope you got my point). If your phone is in warrenty, Nokia staff will fix this error for free and this will never happen again if you follow these steps before update.

1. Setup time & date to your own time zone.
2. Use only Nokia Compatible Micro-SD cards.‎
‎3. Use operator which gives fast and reliebale package data connection.‎
‎4. In case you're using 3‏G, use faster. ‎
‎5. Shutdown all other apps before updating. ‎
‎6. If you're using Computer to update phone then close all other programs except PC suite.

Nokia Cares, who other dares. . .

Visit http://nokia.com/support

for more details regarding care center navigation.

JAZAKALLAH
Registered Member
ahsanulhaq
Posts: 1

Re: Nokia Browser Not Working after Update Browser ( asha 200)

[ Edited ]

Sir my nokia110 internet browser not working after update browser. please tell me solution. thanks AHSAN 03XXXXXXXXX

 

 

Moderator's Note: This post was edited the phone number was removed. Please do not publish personal information as such on a public forum.

Ex-Moderator (Retired)
emilygreen
Posts: 903

Re: Nokia Browser Not Working after Update Browser ( asha 200)

[ Edited ]

Hi ahsanulhaq

 

Thank you for posting and welcome to Nokia Support Discussions! :Cool:

 

Here are the steps that you can try:

 

1. Restore the factory settings of your phone. Menu > Settings > Restore factory settings > Settings only, if prompted to enter a security code or lock code use 12345 unless changed.

 

If the first reset didn't resolve the issue try this:

 

2. Perform a master reset. Menu > Settings > Restore factory settings > Restore All, if prompted to enter a security code or lock code use 12345 unless changed.

 

Note: Before doing any kind of reset create a back up first to avoid deletion of data.

 

If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" :smileywink:

Nokia Lumia 920 Nokia Asha 308 Nokia 808 PureView 
Registered Member
Adex1177
Posts: 1

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Hell please I am New here, I tried to Update my phone Asha 201, it keep telling update stopped by server, what can I do pls?
Registered Member
siditude28
Posts: 1

Re: Nokia Browser Not Working after Update Browser ( asha 200)

Nokia Asha 311

The real problems are :-

1.i can't play videos,cuz it also uses nokia browser.

2.can't update ovi store.

3.can't download apps,games etc.

4.can't open whatsapp,cuz it is also opening nokia browser

5.neva expected this from NOKIA :smileysad:

Nokia Asha 311
Registered Member
naarain999
Posts: 2

Re: Nokia Browser Not Working after Update Browser ( asha 200)

I faced this problem on my nokia200 ...

But i just downloaded the nokia xpress browser and installed it...

And problem solved..

It occurs because of not installation of browser properly...

With help of any browser just search for nokia browser or nokia xpress browser and install it...
New Member
Tanvir09
Posts: 3

Re: Nokia Browser Not Working after Update Browser ( asha 200)

MY PHONE IS NOKIA200.NOKIA EXPRESS IS NOT OPEN AND SAID CONFLICTING ITEMS.AND ANY APPS AND GAMES IS NOT INSTALLED WITH OPERA MINI,UC BROWSER AND ALL BROWSER,SAID LINK IS NOT AVAILAVLE.SO THIS MOMENT WHAT CAN I DO.
Mobile Sensei
Abi99
Posts: 10,742

Re: Nokia Browser Not Working after Update Browser ( asha 200)

@Tanvir09 sounds like the file system got corrupted. I would refurbish the whole software/firmware via the Software Recovery Tool on a Windows computer. Did you try that already?