Search Discussions:
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply
Topic Options

Re: Nokia C7-00 start-up failed

shahid_u_sheikh
Registered Member
shahid_u_sheikh
Posts: 1

Nokia C7-00 start-up failed

[ Edited ]
Options

‎2011-09-02 11:17 - last edited on ‎2011-09-02 11:27 by Ex-Moderator (Retired)

I bought a new Nokia C7-00 but now it is failing to start.

 

I was using the phone since yesterday and today during a call the mobile hanged and I had to switch it off and restart. After restart it is not working, after the NOKIA logo at start up I get the message "Phone start-up failed. Contact the retailer"
The handset was bought in a Nokia shop in China on 19/08/2011. What should I do.



 

 

Personal details removed by a moderator. We kindly ask you not to share your phone's IMEI number publicly on this forum.

Message 1 of 3 (986 Views)
Reply
0
Please use plain text.
 
dannychen
Counsellor
dannychen
Posts: 86

Re: Nokia C7-00 start-up failed

Options

‎2011-09-02 12:11

please send it to your nearest Nokia care point for troubleshooting.
Message 2 of 3 (977 Views)
Reply
0
Please use plain text.
 
SufiyanAzam
Registered Member
SufiyanAzam
Posts: 3

Re: Nokia C7-00 start-up failed

Options

‎2011-12-07 19:55

Same thing happened to me but thank God now its solved



Here's the solution





Hold Menu Key,Volume Down Key,Camera Key and press the switch on button (power button) and when your phone vibrates release the switch on button (power button) and keep holding the Menu Key,Volume Down Key,Camera Key and wait for a while and your phone will be as good as new
Message 3 of 3 (635 Views)
Reply
0
Please use plain text.