my lumia 625 is runing on pfd 8.1 and i cant recover my phone with recovery tool, it keep downloading software for 3 or 4 times, just dont want to move on install section. My pc is win 7 and recovery tool 1.4.3. Alredy do a new install of recovery tool and few pc restarts nothing helps. Anyone with similar problem?
It seems the software download does not succeed. Do you have a stable Internet connection? And can you mention the error that Recovery Tool shows you?
You might be needed to manually download the software, place it into the directory and recover your phone.
18-07-2014 20:08 - edited 18-07-2014 20:15
ist time ive heard of Nokia software recovery tool im guessing it works like nokia care suite? downloads a full firmware 1+gig and installs it via usb?i had same problem from care suite it was the download not fully completing or corrupting that never showed an error either just tried to install a dodgy firmware wouldnt install took 3 attempts at it finally worked
I've also been having this same problem - the Nokia Recovery Tool just keeps on downloading over and over again the same thing. Once it reaches 100%, it reverts back to 0% and downloads all over again. I've tried uninstalling and reinstaling the program, as well as doing a hard reset on my Nokia 925 device.
Is there any other way of going about this?
Hello, sorry for the late reply.
It's a Lumia 925, Type RM-892 product code 059T6V1, trying to download software version 3051.40000.1345.1001.
And this is from the Philippines.
I am a Nokia user. I wanted to use the recovery tool in order to install the nokia black update and i am wondering if the recovery tool is compatible with nokia lumia AT&T.
Anyone with the same concern??????
The Recovery Tool installs the version which is current for your model and carrier (or variant if unlocked).
It is as it says for Recovery.
Hi @sorkorpia ,
The only options except waiting is a factory reset of the phone, or use the recovery tool. Both options erase all personal files and settings so everything must be restored from backup.