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Re: Ovi Store not loading after Symbian Anna updat...

Contributor
ArtIMen
Posts: 6

Ovi Store not loading after Symbian Anna update on Nokia C7-00

Ovi Store not loading after Symbian Anna update via FOTA on Nokia C7-00. I'm try to hard reset, install old Qt, Ovi Store 2.12.43, hard reset, reinstall Symbian Anna via Nokia Ovi Suite, hard reset, Ovi Store 2.12.45.  Nothing working.

hard reset
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Advisor
Teodorpet
Posts: 16

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

[ Edited ]

You can check if you have installed the 2 updates that come after the Anna update: Symbian Anna 1 & Symbian Anna 2.  These are separate updates from the main one and as far as I know one those two makes the Ovi Store work with Anna.

 

 

Please excuse my English, as this is not my native language.
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Contributor
ArtIMen
Posts: 6

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

I'm install all 5 updates.

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Contributor
ArtIMen
Posts: 6

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

Symbian Anna 1, 2, Ovi Store, Social Center and NFC.

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Contributor
ArtIMen
Posts: 6

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

Now I try FA136074, Solution A, this not working too.

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Contributor
ArtIMen
Posts: 6

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

This not working too.

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Contributor
ArtIMen
Posts: 6

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

Anybody can help? This problem can be solved in Noki Care?
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New Member
Posts: 4

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

I have C6-01 and I have the same problem. I also can't isntal Symbian Anna 1/2 and 2/2 updates

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Registered Member
karo
Posts: 1

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

The same problem, After I updated symbian Anna on Nokia c7 and installing other updates, my Ovi store not loading, please help.

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New Member
fufitwo
Posts: 4

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

It has been months since I have been able to load store on my phone, I was hoping that updating to ANNA would sort out this problem but no, still I am unable to run store, Is this problem ever going to be sorted out because so far I have only been disappointed with so called fixes.

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New Member
RaviSays
Posts: 1

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

[ Edited ]

Try this first restore ur ph than

install

1)Notifications_Support_Package_Symbian3_v1.1.1113

2)Notifications_Support_Package_Symbian3_v1.2.11130

3)Ovi_Notifications_Support_Package_Symbian3_v1.1.11106

4)NokiaBubbles_installer

and enjoy 

Note : All 4 r avilabel in nokia beta labes 

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New Member
fufitwo
Posts: 4

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

How do I restore my Phone? and to what stage. (you're talking to someone who is not up on tech talk)

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Mobile Visionary
blitzkid
Posts: 1,257

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

Try following this thread... Its for the same issue.
discussions.nokia-asia.com/t5/Software-Updates/Ovi-Store-Hangs-on-loading-after-recent-Update/td-p/1081845/page/2
hope this helps you solve your troubles.
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"
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New Member
16kbit
Posts: 4

Re: Ovi Store not loading after Symbian Anna update

Same issue here, on the Nokia N8.

 

To sum up the situation:

a) Important functionalities get broken by a system update.

b) The Ovi Store issue prevents customers from purchasing software, so it's a direct loss of income for Nokia.

c) No representative of Nokia has responded to this thread so far.

d) The only answers we see are instructions from third-parties that are complicated, mess with the system software and require download and installation of code from third-party servers.

 

Sorry, Nokia, but that's an extremely poor customer experience, which tarnishes the quality of your devices.

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New Member
fufitwo
Posts: 4

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

I have since updated to the latest beta version of store, I had to install it twice in a row and restart my phone but I'm very pleased to say it works.
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New Member
16kbit
Posts: 4

[resolved] Ovi Store not loading after Symbian Anna update

[ Edited ]

I contacted @NokiaHelps (Nokia Care) over twitter, and received the following instructions:

 

1) From your phone's browser, visit http://t.co/PoTxxnWC - which will forward you to http://support.ovi.com/osc/en_GB/faq/FA135940_en_US

 

2) Download the linked Ovi Store installation package and install.

 

This worked fine for me on Nokia N8. It wasn't even necessary to reboot the phone, Ovi Store simply launched.

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Mobile Visionary
blitzkid
Posts: 1,257

Re: Ovi Store not loading after Symbian Anna update on Nokia C7-00

Try the all new Nokia store... Yeah, Nokia store... Ovi store is going to be upgraded to Nokia store. Its still in beta stages but the interface has been upgraded similar to symbian belle.
http://www.n8fanclub.com/2011/09/ovi-store-
updated-to-nokia-store-316030.html
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"
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