Seasons Greetings and have a Happy New Year.
Nokia have not yet replied to my email which I also put in a previous post.
3UK have sent me the following:
"In relation to the software upgrade, we have received update from our technical team that some issues have arisen during the testing of the proposed release, and these are being reviewed. It appears now more likely that the release date of this will be pushed back to the start of 2007, although an exact date is not as yet confirmed. Still this will not guarantee that all issues you have highlighted will be amended regarding the SATNAV purchased, etc.
Of course, all other options made available to you remain as advised in previous correspondence,and should you wish to end your contract with no penalty at any time, please do not hesitate to contact me directly at the Executive Office on *********** during our business hours of Monday to Friday, 9:00am until 6:30pm. The handset will need to be returned to me directly.
Thank you for your patience in this matter and I look forward to hearing from you in the near future."
Looks like Nokia and 3UK are unable to provide us with a new firmware update this year. Perhaps Santa had a word with them and we have all been too naughty!!!!
Are Mp's any good in matters like this -just an idea as the regulations should be changed to force Network providers to approve firmware updates and for the manufacturers to provide adequate communication? Nokia last sent us info via the update site on the 24th November. Nearly one month ago. I read on another site that someone had some contract issues with a Network and when they contacted the Independent Newspaper's Consumer team, the Network acted ASAP and resolved the issue. Maybe we need to do the same as OFCOM seem to useless and Watchdog have not done anything?
im going to throw my n73 off the head of their customer services dept...
2007-01-24 17:54 - edited 2007-01-24 17:54
Message Edited by thetargetarcher on 24-Jan-2007
2007-01-26 14:46 - edited 2007-01-26 14:46
that is shocking !!
any explaination as to the 'other issues' ? I believe that nokia would have done further updates if the V3 fixed bluetooth firmware was 'buggy'
I would look into getting 'permission' from them to go to generic firmware if possible as that is completey unacceptableeither that or a petition formed as from '3's' perspective it is a one man crusade when really it effects a large number of users.
http://www.petitionthem.com/ would be a good starting point
Message Edited by damocles on 26-Jan-2007
it's disgusting how the network can justify this, everyone who has upgraded to v3 has hardly complained the software is buggy therefore i dont think another version may be released,