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Re: Phone restarts :(

pearlblack
Counsellor
pearlblack
Posts: 44

Phone restarts :(

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‎2011-05-27 19:43

Hi, my nokia c2 01 restarts automatically often when I browse the internet. The screen goes black and restores as white but it doesn't switch of. I don't know what happened to nokia. What should I do? Any help?
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Mobile Sensei
Mobile Sensei
chanchan05
Posts: 8,090

Re: Phone restarts :(

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‎2011-05-28 1:05

Have you latest firmware? If not try updating.
If you find my post helpful please click the green star on the left under the avatar. Thanks.
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Mobile Overlord
Mobile Overlord
farby
Posts: 15,064

Re: Phone restarts :(

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‎2011-05-28 4:44

...also try clearing the Browser cache...

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pearlblack
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pearlblack
Posts: 44

Re: Phone restarts :(

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‎2011-05-28 6:34

Thank you but I just bought it few days back and checked for updates. Its latest and also cleared the cache. It doesn't solve. Even when I connect to PC and browse internet, it disconnects. I guess its a new problem in nokia's new firmware/software? My nokia 2730 classic was better in this respect. What is my next option?
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Mobile Overlord
Mobile Overlord
farby
Posts: 15,064

Re: Phone restarts :(

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‎2011-05-28 6:53

Being an S40 phone you can not perform Soft / Hard Reset that may solve this issue... The only thing I can suggest is to visit Nokia Care..

..or you may wait for some more suggestions on this forum..

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pearlblack
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pearlblack
Posts: 44

Re: Phone restarts :(

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‎2011-05-29 15:15

Yup, Nokia Care would be best as I have still warranty!
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