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Re: Pls Help for Nokia 5320 XpressMusic

Registered Member
elicel
Posts: 1

Pls Help for Nokia 5320 XpressMusic

Hi, please help. My Nokia phone is having problem after software update. System shuts down after few minutes. Here is the version that was updated to my Nokia 5320 XpressMusic;

 

RM-409
Device SW Version 04.13

 

As I used the Nokia PC Suite and using the phone software updater the installation is successfully updated my

Nokia 5320 XpressMusic but after the installation the system of my Nokia phone began uninstable. I don't know

what is the previous version of my Nokia 5320 XpressMusic? because I didnt check it. Is there a chance that I can

fix this problem? Is there an option that I can revert it back to the old version of Nokia 5320 XpressMusic?

 

Please advice. Need assistance.

Please use plain text.
Mobile Sensei
adrianhughes
Posts: 7,197

Re: Pls Help for Nokia 5320 XpressMusic

hi mate,

there is no way that you can revert to an older version of firmware on a device. if your device is having problems, you can check via Nokia Suite if there are any firmware updates for your device, and update accordingly if there are any. if there aren't, you can try re-installing the current firmware thru Nokia Suite. if you are still having problems, then try Restoring your phone to factory settings.

Failing that, you will need to take your phone to your local Nokia Care for inspection: http://nokia.com/support
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