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1. I am 100% certain I have Anne running. Software versions, name, UI, everything is from Anna. I can't remember if I updated it OTA or with Ovi Suite.
2. I bought it (feb.2011) under a 24 months contract from one of the three operators in Singapore (Starhub), not a "simple shop". The box was sealed, the device, accessories, etc looked brand new with immaculate protections. It's a C7-00 brown (lovely).
3. This phone never went to repair/service.
4. I called NCare in Singapore: They don't see an update for this product code; they don't know what is a SWAP phone. They don't know if I can have it reprogrammed. They checked my IMEI is correct.
What can I do ? Can I reprogram the product code ?! 
