[Prem695]

After updating my c6-01 to belle  it asks for security code i have tried 12345 but it gives me msg code error what ca i do ? plz help

[Raoul_Duke]

Hi,

Do you recall or did you ever change this default code?

Regards

Raoul_Duke

[ebenf]

Never used it before.

[Prem695]

I have never change the security code.

I have done hard reset to my c6-01 but problem not solved

[ghaikal]

same problem with e7-00 !! 

[skyee]

Here's our FAQ for security code issues. Hope that helps!

Q: After the update to Nokia Belle, my phone asks me to enter my security code. I do this and get an error message stating “code error”. What should I do?

A: Please try again. There are very rare cases in which the security code has to be entered a couple of times before it is getting accepted.

[spidermeow]

"security code entered incorrectly 5 times. Code will unblock in five minutes".

[ghaikal]

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skyee wrote:

Here's our FAQ for security code issues. Hope that helps!

Q: After the update to Nokia Belle, my phone asks me to enter my security code. I do this and get an error message stating “code error”. What should I do?

A: Please try again. There are very rare cases in which the security code has to be entered a couple of times before it is getting accepted.

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Dear Skyee : i tried it more than 15 times ! , i'm afraid that after a while it will block my Phone ! 

this is so important and creating trouble if we needed to visit Nokia Care ! specially for out of warranty devices !! i've contacted our Customer care in Saudi Arabia, they still don't have Belle to flashed to our phones !! 

[ghaikal]

no solutions or reply from nokia !....

[ghaikal]

[Prem695]

No one is here who solve our problems.

[nokh]

Same problem for my C7. It's not nice from Nokia that we don't get any meaningful reaction (not to dream about a solution) to this very important problem.

[rayhipkiss · Accepted solution]

 Below is the following extract from the Belle FAQ troubleshooting guide.

After the update to Nokia Belle, my phone asks me to enter a new security code. I do this and get an error message stating "code error". What should I do?

There are two different scenarios and please closely check which one applies to you.
The error message reads: "Security code has not been set. Please set security code." In this case your phone is asking you to enter a brand new code. So, don’t use your old security code but create a new one.
The error message reads: "Code error" and you try to unlock it with your old correct security code but still the same error message comes up or states "Phone will unblock in 5 minutes". In this case, despite the error messages you can still use your phone. Please try to enter your existing security code a few times until the phone stops asking for it. If all that doesn't help, please visit your local Nokia Carepoint (locations are visible via

www.nokia.com/support). 

[ghaikal]

this is not acceptable solution, 

when i do an update, and then i've to drive to Nokia Care and pay for the service !!! 

[lizholman]

Having totally the same problem except they recon the phone should still work without the code. my definately does not I get connection error every time I try to make a call. 3 days getting very miffed, let me know if you get a decent answer

[praveengeorgeix]

ive entered ma security code more than 10 times.... still its working...... they didnt block ma phone for entering incorrectly..... n nw plzzz. i need a solution..... each n every time i dont wish to visit nokia store..... ive dont hav any girlfriends over your outlets....

[portoghella]

Hy guys I think the issue is produced by an automaticl restore. Try to reset your devices and reinstall the Os. Then do not restore any backup an start the device. After this restore the backup without setings

BR

S.

[Prem695]

Hi guys I in my handset I solve the problem  by following steps.

Goto settings> Phone>Phone Management>Security Setting>Phone and Sim Card Support>Security Code> Here put 1234 It asks for new security code again type 1234 and verify security code 1234 and press OK after that when u restart the phone it never ask for security code.

Hope It will works on ur handset

[nokh]

Prem695, I appreciate your efforts and all those with a similar approach, but this is nonsense bulls..t, it is not a solution to our problems. It never works in case someone has the problem we are facing, i.e: "Code error" is displayed for the CORRECT code after it being input

[ghaikal]

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nokh wrote:

Prem695, I appreciate your efforts and all those with a similar approach, but this is nonsense bulls..t, it is not a solution to our problems. It never works in case someone has the problem we are facing, i.e: "Code error" is displayed for the CORRECT code after it being input

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totally agree,  

Nokia employees : we need a solution , not a Q/A reply !! ,,, can't you see its not working !!