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Re: Unable to update 6500 slide

New Member
Queenie676
Posts: 1

Unable to update 6500 slide

Hiya I hope someone can help. My sister gave me her old Nokia 6500 Slide. The display started to do some weird things so I checked and found out that I should update the software. The only problem is when I connect the phone to my laptop, my laptop doesn't recognise it. There is no dum dum noise and it's not in the My Computer page. Im guessing there is a problem with the usb?? I've also tried to go to Settings - Phone - Phone updates- Download software, but get no network connection come up, even though I can connect to the internet???

I'm confused. Can someone please help?

Phe x

Ex-Moderator (Retired)
emilygreen
Posts: 903

Re: Unable to update 6500 slide

Hi Queenie676

 

Try to use Nokia Suite to update the software version of your phone. 

 

Hope this will help you.

 

 

If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution" :smileywink:

Nokia Lumia 920 Nokia Asha 308 Nokia 808 PureView