Search Discussions:
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.
Reply

Re: Unable to update Lumia 800 to 7.8

New Member
hahhuli
Posts: 4

Unable to update Lumia 800 to 7.8

[ Edited ]

Title says it all.

 

I bought my Lumia in December. My Lumia does not find any new updates, even when I have ticked the "notify me when there are new updates available". 

 

My current version is: 7.10.8783.12

I once, but only once! I got the phone updating, it was in step 7/8, then Zune gave me an error code (Can't remember what it was) and since that I have not been able to find that update again.

 

Summary: Phone / Zune can't find the 7.8 update

 

Please use plain text.
Mobile Overlord
jimmyireland
Posts: 15,403

Re: Unable to update Lumia 800 to 7.8

Try reconnecting phone again,if there is no update you have to wait,or contact your provider.

If  i have helped at all a click on the white star below would be nice thanks.



Proud to be using a Nokia Lumia 920
Please use plain text.
Registered Member
Kudak
Posts: 1

Re: Unable to update Lumia 800 to 7.8

You are not the only person affected by this problem. I am facing it to, i cant find the new windows 7.8 software update too. I wonder why now. The update is out, why dont we get it to. I can not run some new applications because of this. I tried zune and my service providers and nothing worked. i no longer understand it anymore.

Please use plain text.