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Update Nokia 5800 XpressMusic software

New Member
mdcas
Posts: 3

Update Nokia 5800 XpressMusic software

[ Edited ]

Hello,

 

I update my Nokia 5800 XpressMusic through Nokia Suite on my personal computer.

 

Step 1. Get Started and Step 2. Back up was successfully done. On Step 3. Install, I follow the instructions. Then my phone screen turns white. Then the logo of Nokia and its version was displayed on the screen. Then it shut-down/turned OFF by itself. A message on my Nokia Suite(on my PC) says "Your phone is restarting" and an instructions below says "Take a look at your phone. If it asks you for your PIN code, time and date, or your Nokia account details, type them on your phone. You may also need to choose the Nokia Suite (or Nokia Ovi Suite, or PC Suite) USB mode on your phone. Then wait for the installation to continue.".. So I wait. Then a follow up message show that says "If your phone does not restart, remove and re-insert the battery, charger, and the USB cable. Then switch the phone on.".

 

So I follow the instruction. I removed and re-insert the battery, charger, and the usb cable. Then I switch the phone on. BUT the problem is.. it doesn't turn ON. Still off. When I long-press the POWER button, it vibrates but it doesn't continue to turn ON. I hear continues pop-up sound on my PC when the USB cable was connected. But still nothing happens.

 

Your immediate advice is highly appreciated on this matter. Thanks in advance.

 

 

 

mdcas

 

p.s.

Please see attached image file for reference.

 

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Mobile Overlord
farby
Posts: 18,920

Re: Update Nokia 5800 XpressMusic software

Try suggestions from THIS resource ... If nothing works, you need to visit Nokia Care ...

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New Member
mdcas
Posts: 3

Re: Update Nokia 5800 XpressMusic software

Thank you farby for that quick reply.. I will try the instructions on the link you gave me..
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New Member
mdcas
Posts: 3

Re: Update Nokia 5800 XpressMusic software

it doesn't work for me.. :smileysad: any options?
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Mobile Overlord
farby
Posts: 18,920

Re: Update Nokia 5800 XpressMusic software

Sorry.. but as mentioned earlier, you need to visit Nokia Care ...

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Registered Member
143000
Posts: 2

Re: Update Nokia 5800 XpressMusic software

nokaia5800
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