[skyee]

Hi all,

I'm very happy to share the official statement that I just got from our Australian team:

“We’re pleased to see that there is huge interest in Nokia Belle in Australia/New Zealand.  We will make the Nokia Belle update available to consumers in Australia/New Zealand and will share further details as and when they become available.”

BR,

yvonne

[shameermpm]

Hi I am using N8 product code 0599398, I got update notification on my mobile today and I tried to use nokia Ovi suite its starts downloading and Its stopes about 67 MB I cancelled the installation, after 8 hours I restarted updation but its said it updated and Restart but its still ANNA version and on phone its saying update availabe , but OVI suite nothing any IDEA Please help...

[CameronS]

yvonne,

This is indeed great news! Thank you very much for listening (still confused why Nokia would think that Australians - and others - would be happy to not receive the update). But, as they say... all's well that ends well.

Thanks again,

Cameron

[andrewaussie]

anyone seen this http://www.nokia.com/au-en/support/product/n8-00/ generic belle is now in australia

[anf87]

@skyee thank you very much for keeping Nokia users in Australia updated I appreciate it.

[NotThatXKCD]

Too little too late, I'm sorry.

After the Anna debacle (which, for me, included two N8s bought on the same day in the same store having different generic country variants, one of which was supported by Anna, and one that was not), I took the trouble to find out how to update my non-supported phone to Anna, and later to Belle based on the leaks.

Last night (while stuck at the airport because of a storm) I got to play with the new Velocity 4G.  No, it doesn't have the same great camera as my N8, but I think I've found my next phone - and it's not going to be a Nokia.

http://www.htc.com/au/smartphones/htc-velocity-4g/

[mat33n]

So the technical issue was a load of sh*it.. ..

i am pretty sure like the ANNA update we will be waitng a few months to get belle.. because it will take time to "fix those technical" issues ..

I say a bit to late nokia!!.. i am so changing my phone now thanks to make the dicision so easy for me now i will have some decent apps from a anroid lol...

[Paul_Grenfell]

Common sense prevails.. can we see the Generic ASAP please..

[Paul_Grenfell]

Skyee, could you get at least one Generic E7 and N8 uploaded on servers ASAP please?

[andrewaussie]

http://www.nokia.com/au-en/support/product/e7-00/ e7 now shows belle version

[rar63a]

Thank you Skyee. I hope you are correct.

[cRAZY_Canuck]

Thanks for sharing this info Skyee, confirmation it's coming is better than nothing.

[andrewaussie]

looks like those pages have reverted back sorry guys

[marekr]

Hi,

Belle was there yesterday. Today you find Anna from this link.

I'm stuck with Australian version of N8 while living in Estonia, 80 km from Finland. I bought it in November (knowing that reasonable UI Belle is available soon) last year from a local webstore and found out the truth as I received the thing in post. Kind of ripoff by the store not mentioning it before. It means also that the store is giving me warranty instead of Nokia. I contacted them yesterday about the situation and they dont see any problems, I just have to take the phone to them for updating.

Anyway, I'm following the situation with great interest. Seems to be typical PR situation where Nokia chose to spit their clients in the face and MAYBE to wipe it off later IF clients get angry. Same as with Nokia Maps and Cyprus.

---

andrewaussie wrote:
anyone seen this http://www.nokia.com/au-en/support/product/n8-00/ generic belle is now in australia

---

[andrewaussie]

yea i just posted a min ago that they just changed

[jamo128]

Now the next best thing is to update the availability page to show it under creation etc and give us a timeframe, 

I dont want to be waiting a few months to get belle cause they "forgot" about us. 

[Joshuatron]

Hopefully the Belle update comes very soon for Australia. And hey. Just think. That "huge interest" was just about 50 of us screaming at Nokia for not giving us the update. But they have spit in our faces and have tried to wipe it off. And for a lot of people, it's too little, too late. Looking forward to seeing the update soon. Thanks Yvonne. You've always been a great help on all threads here. (:

[andrewaussie]

heres word from telstra

            Nokia Australia/New Zealand only made a public announcement this morning about the availability of Belle locally. Given their comments, Telstra expects the software in a few weeks and from there it will take a few more weeks as we test and ensure it works as it should on the Telstra network.

/t5/Software-Updates/Update-on-Nokia-Belle-Availability-for-Australia/td-p/1301641

            Let me know if you have any other questions.

DS

[SputniX]

Perhaps try flashing your phone.. I have a US version N8 and I managed to flash the full N. American Green version of Belle onto it. Once done, then Nokia Suite recognized it as having the latest Belle version and even allowed me to "reinstall" if any problems, so I did that and it downloaded Belle again, this time from the Nokia Store and reinstalled "officially". Phone works beautifully and stopped me from throwing the phone into the ocean, as it is much more useable, simple, attractive and a pleasure to use compared to Anna !

[vinophilius]

Thank you andrewaussie, it just merely confirms that Nokia Australia did nothing until the poo hit the fan over the Belle roll-out in Australia. It there were genuine technical issues, the telcos would have had the software for testing long ago not just promised it yesterday for a few weeks time. Nokia Australia's lack of candour and honesty therefore continues and its customers are feeling justifiably deceived and betrayed. It's not a good look in the competitive marketplace of mobile phones to so thoroughly trash the trust upon which your business depends for its sales. Given that, is it any wonder that Nokia is haemorrhaging market share in Australia? This should never have happened.