2012-03-23 7:42
2012-03-23 8:07 - edited 2012-03-23 8:28
Hi Everyone,
Here is the official news on Belle for Australia.
We will begin a phased roll-out of Nokia Belle in the coming weeks, starting with the Nokia C6/C7/E6/N8 and then the Nokia X7 and E7. Please be aware that timings will vary depending on your operator.
Thanks
Jonathan from Nokia Care, Australia
2012-03-23 9:49 - edited 2012-03-23 10:18
Thanks Jonno, but with delayed PR1.2, Anna and now Belle.. I am really disappointed with Nokia Australia. Customers have been treated with contempt.. I doubt if i will ever get another Nokia phone, much less a Lumia..
2012-03-24 5:41
Paul_Grenfell wrote:Thanks Jonno, but with delayed PR1.2, Anna and now Belle.. I am really disappointed with Nokia Australia. Customers have been treated with contempt.. I doubt if i will ever get another Nokia phone, much less a Lumia..
This are my sentiments exactly. I have had my E7 for not even a year out of my 2 year contract and to be left out of an update that Nokia themselves are calling a "Revolution" is appalling. This is no way to treat your loyal customers.
I should have learnt my lesson after using an N97 before this one.
2012-03-24 5:57
2012-03-26 5:47
OK so we're getting the update soonish... now the question becomes WHAT THE HELL HAPPENED?
2012-03-26 5:50
2012-03-26 6:20 - edited 2012-03-26 7:09
He is abosolutely right in asking though, all these answers are fine, but not ONE has come from Nokia yet.
Not a word of apology even after so many angry/frustrated/disheartened posts by so many people on the forums, and on their facebook page. No justification from them either. Not cool. Seriously not cool.
Me and my friends we're all IT guys, some into hardcore programming, some consultants, so you can understand we have discussions about smartphones ever so often. I used to push Nokia with a passion in these, now I just don't bother talking. My E7 might just be the last Nokia I own. I really hope not....
Multiple Edits: Spell checks
2012-03-26 6:59
2012-03-26 9:06
12 months
till i can lack of suport is seeing me hold out for some thing bigger thats comming soon
2012-03-26
11:55
- last edited on
2012-03-26
12:05
by
Kosh
I will be allowed to upgrade my N8 in 2 months!!!
So nokia, keep pushing lumia **bleep** onto people. Im sure there will be a few people that buy it. Keep holding the belle update back or any other updates in the future. I will never use windows phone. Which **bleep** decided that tiles are what people want?
It is fugly!!!
I wont buy an 808 because it might come with Anna in Australia. Assuming it even does get released.
Meego was already killed off.
I had high hopes for symboan3. But my N8 stopped being supported properly in australia less than 6 months after i purchased it (october 2010). Nokia put all their effort into windows. I guess i will just have to stop supporting nokia.
Very soon i will be able to shout, Goodbye nokia! (after 12 long years of mixed emotions).
But that's ok. The Australian market isn't big enough for nokia to care about. It's business.
Btw how many lumia's were sold in their first 6 months of release? Compare that to how many N8's were sold. Oops!! Somebody made a huge mistake. Luckily they weren't the CEO of nokia.
MODERATORS NOTE: profanity removed, please adhere to the forum guidelines
2012-03-26 20:26
Fads, your ranting isn't getting things going forward at all. Threats like "I will abandon Nokia if the update X won't arrive at timeframe Y" are pointless. You have to understand that carriers have a LOT to say when it comes to software updates and may even block the whole thing ever happening. You might direct some of that anger of yours toward your Australian carriers and not for Nokia. Belle is done and deployed long time ago in many other countries. It's up to the carriers and local (Australian) Nokia support to push it forwards. I don't think Nokia's higher managers want to delay the update on purpose. But surely, some Australian Nokia person with understanding of the matter could reply with something concrete about the exact rollout plan and dates.
p.s, Lumia hasn't been nearly as long as 6 months in the market. More like two or three months.
2012-03-26 21:12
Sadly pauli_p it would be easier to handle if what you said was true.
From what we can gather nokia did NO development for Australia until after the update was released "World Wide" and then they received so many complaints fro Australia that they began the "Planning" stage.
We were totally ignored by them and that is the whole point.
When the software is finally released to the carriers we can expect even further delays but we have to ask why the update was not planned for in Australia at the same time as it was for the rest of the world.
2012-03-27 0:09
pauli_p wrote:Fads, your ranting isn't getting things going forward at all. Threats like "I will abandon Nokia if the update X won't arrive at timeframe Y" are pointless. You have to understand that carriers have a LOT to say when it comes to software updates and may even block the whole thing ever happening. You might direct some of that anger of yours toward your Australian carriers and not for Nokia. Belle is done and deployed long time ago in many other countries. It's up to the carriers and local (Australian) Nokia support to push it forwards. I don't think Nokia's higher managers want to delay the update on purpose. But surely, some Australian Nokia person with understanding of the matter could reply with something concrete about the exact rollout plan and dates.
p.s, Lumia hasn't been nearly as long as 6 months in the market. More like two or three months.
Hi Paul,
Lumia has only been released here in australia this month. The rollout that was given world wide almost 2 months ago didnt include Australia. No- one had even started Belle for Australia. A few posts up you will see a reply from J-Lo, that is the first time anyone has said that its almost ready. The carriers dont even have it as yet, they have not even seen it to be tested. We still have some time to go before we will see the Belle update.
When Nokia first did the worldwide rollout, Nokia had listed australia as not to receive the update at all. that it would be made available to anyone regardless of being generic (sim-free) or carrier based. Australia had to complain to get included and we did. a few days after the rollout Nokia changed its mind and then started the initial planning.
Even the head office of Nokia had no idea of how close or how far away the release is. They found out when J-Lo made that comment above. So at this stage there is no point even discussion further with carriers, as even nokia have said they dont have it. I believe part of the reason why Nokia changed it minds was that we all hassled not only Nokia but the carriers as well, who then on to discuss with Nokia the release.
The carriers have also confirmed that they are keen to get the update tested and released asap. Under normal circumstances I would say you are right about the carriers but in this case they are the good guys in helping us to have nokia release it out here.
Lumia's by the way were announced in october of last year and were already being shipped when Nokia had their big show case in october/november. Australia received it literally 1.5 weeks ago.
2012-03-27 6:17
"pauli_p wrote:
Fads, your ranting isn't getting things going forward at all. Threats like "I will abandon Nokia if the update X won't arrive at timeframe Y" are pointless. You have to understand that carriers have a LOT to say when it comes to software updates and may even block the whole thing ever happening. You might direct some of that anger of yours toward your Australian carriers and not for Nokia. Belle is done and deployed long time ago in many other countries. It's up to the carriers and local (Australian) Nokia support to push it forwards. I don't think Nokia's higher managers want to delay the update on purpose. But surely, some Australian Nokia person with understanding of the matter could reply with something concrete about the exact rollout plan and dates."
If it wasn't for people on forums like this and the ones who bother to get off there buts and complain we wouldn't be getting the update at all.
nokia don't care about their customers here at all, if they did we would already have the update for unbranded nokia model phones now!
We have have been loyal to nokia for many years now, but in the i'm sick of being treated like a second class customer!
We have 3 phones waiting for the belle update at the moment, but when we need to replace them, I'll be looking very carfully at the other brands on the market and putting NOKIA on the bottom of the list.
2012-03-27 12:39
2012-03-27 12:41
I have lodged a complaint with the tio https://www.tio.com.au/
We'll see how things happen more quickly!
2012-03-27 14:09
2012-03-27 14:23
2012-03-27 14:37
Actually Nokia just acquired another small company producing an OS for mobiles. For the life of me i cant remember what it was called. It was somthing like "mini OS" i dont know, but apparently if has a quite a few basic features and is very light on the hardware demands. The story said that nokia may use it in some of the basic phones. to help keep costs down, but also keep features up.
Also how many people saw the article the other day that Nokia has just applied for and given a patent for a vibrating tattoo. Apparently the tattoo will vibrate wil either the phone rings or the battery etc is going flat. to stop the ringing you just need to tap you arm. Upgrades though require minor surgery.
Sorry guys just a little of topic, but something to lighten the atmosphere.