[bearshare]

I noticed that Anna update installed on my C6-01 an app called Nokia Analytics Collector. What it that? Can I uninstall it?

Regards.

[pavilion_alex]

maybe something about collecting data of Ovi Maps use? Or data about how the handset is used, crashes, freezes etc. Why remove it?

[bearshare]

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pavilion_alex wrote:
maybe something about collecting data of Ovi Maps use? Or data about how the handset is used, crashes, freezes etc. Why remove it?

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Well, I like to know what the apps installed on my phone are doing...

[pavilion_alex]

i have set the phone to install only signed applications. Dont install anything you find in the net.

[bearshare]

As I said before, Nokia Analytics Collector was installed by the Symbian Anna update!

[pavilion_alex]

oh yeah sorry, my mistake.

since it's installed by Anna, leave it alone.

[timkamat]

But as bearshare said dont we need to know the purpose of the apps that are installed by operating system?

[grimreaper]

I asked Nokia UK the same question on their Twitter account on the 18th and so far i still haven't had a response. I already have a separate analytics programme installed for research so I don't really mind the Nokia one, but it would be nice to to know what it's for and what data it sends

[bearshare]

Well, my concern is that maybe that app's purpose is to send personal information to Nokia, as Maps does. Besides, the name suggests an app that runs invisible on the background, thus draining battery...

[jakke · Accepted solution]

Nokia Analytics Collector is a feature in Symbian Anna and later versions, which optimizes in-application data collection. The application integrates the NAC API and allows collection and reporting of information about application usage. NAC stores the information provided by the application (session start, events, session stop), enriches it with some device information such as model, operator, country, unique ID, but does not capture data such as the customer’s location, or phone number or email. NAC sends data in compressed and encrypted form to the Nokia back-end systems where it is consolidated to provide important feedback to application developers on general user behaviour.

[bearshare]

Thank you very much, jakke!

[vvv_aaa]

I would prefer to delete it. What happens if I do? Thanks!

[kkfae63]

Thanks for the information Jakke.

I would also like to know how often it sends the info.  In a situation where data transmission is not free, such "unwanted" data transmissions especially if one is roaming overseas can add to cost.

Also I would like to determine whether I want to send such information myself rather then let an app do it without my knowledge no matter what assurances is given on privacy etc,, So can I turn it off or un-install it?

Thanks.

[avalx]

I would also like to know how this utility contacts Nokia and sends info? I hope it's not using data connection over 3G as I don't have any data plans with my provider and I wouldn't like to see a hike on my bill because of this (I travel abroad a lot). I guess if we try and uninstall  this it will offer to install it again with SW updates?

Also as it collects some very specific data about user of particular phone I am wondering if this is with accordance to EU laws and regulations? I don't remember Anna update warning me about any usage collection (not to mention asking for agreement !).

[zoranb]

No. You can't uninstall it. But don't worry. It will hide itself out of the way quicky...

What we don't know, can't hurt us, right?

Z

[kkfae63]

I will have to disagree here.  It is what we don't know that is most scary.  They may hurt us in places where we don't want them to.Like incurring data costs..

Like they said knowledge is empowering.

Anyone out there knows?

Thanks for all the inputs.

[vvv_aaa]

That's right. I prefer to choose what I have there myself. There are a few other things wich won't let themselves deleted.

E.g. Bubble Bash 2 Test, which requires me to aprove its usage but does not allow me to say no on start, cannot be uninstalled and is a game – I do not want games on my phone, it's a work tool. Besides, it tries to access private data. Lacking any easy uninstall option is practically an invitation to hack my phone, a pita and a pity.

So: Nokia, please, how do I get rid of this sort of unwanted stuff?

[kkfae63]

Hi all, anyone care to comment further on this?

Any Nokia employee reading this care to comment as well?

Thanks.

[hpholm]

You all may want to read up on:

http://www.nokia.com/about-nokia/privacy/services 

- it is updated recently.

It is theoretically possible to use a Nokia smartphone without creating an Ovi / Nokia account, but it is not a smooth user experience according to those who tried it!

One of my reasons to choose a Nokia is that I would rather have my data and phone usage handled by a company in Finland and complying to Finnish / European laws than the USA based alternatives.

Best regards,

Hans

[kkfae63]

Thanks for your reply.  I read through it but do not understand what this has to do with the Collector.

Are you implying that the collector is part and parcel of this service agreement?

I have a Nokia account for this forum and OVI store but I do not use other services except Maps.  In fact I have been using a Nokia smartphone without an account for sometime before I signed up.  But this Collector software was not on the previous firmware I think.  Also My phone and data service is a post-paid service from my Telco, so how does this interact with Nokia?

I can understand people wanting the convenience but I have a limited data plan and would not want to pay extra especially while roaming.  So I would like to be assured that I can control such things.

Further comments from experienced Gurus would be appreciated.

Thanks again.