I have x3-02 v 05.60 RM-639 and I need to update it.I tried to update it by wifi but it didnt work(says NO UPDATE AVAILABLE).After a week i purchase data cable CA-101 and tried to update it from ovi suite, 1st three steps were ok but in INSTALLATION its says that the connection is LOST and cant update the software.i tried it several times but no gain...after that i used NOKIA SOFTWARE UPDATE...I turned off the Firewall and the Antivirus but still No gain. Can someone help me??
Thanks in advance
How long did you wait when it said 'Connection is lost' ? Its normal for the phone to switch OFF and ON during the update process. When its switches OFF, the connection with the PC is lost. Once it gets switched ON, the connection is re-established. So wait for some 4-5 minutes to see if there is further progress..
Well i waited for 10min.And its says that no phone is connected or connection between your PC and phone is disconnected.Try to reconnect, switch off and on mobile phone, restart your PC etc. I did it all but still no gain
In fact there are reports that sometimes when OVI Suite didn't work the NSU did..and vice versa...so difficult to tell...
BTW NSU is a dedicated Software updater and OVI Suite can do much more..Software update is one of these..
Have never came across such issue personally, but have read on this forum that in a few cases just hitting the OK tab without removing the Cable, restarting the device and reinserting the cable worked.. So try that.
Note that a failed update (disconnecting the phone at a crucial phase of the process) will result in a Dead phone..
Try nokia software updater and see how you get on with that.
Remember to close down ovi suite from your system tray (far right of your taskbar near your clock) before running nokia software updater.