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X3-02 Firmware update

New Member
Ehtesham12
Posts: 5

X3-02 Firmware update

Hi,

I have x3-02 v 05.60 RM-639 and I need to update it.I tried to update it by wifi but it didnt work(says NO UPDATE AVAILABLE).After a week i purchase data cable CA-101 and tried to update it from ovi suite, 1st three steps were ok but in INSTALLATION its says that the connection is LOST and cant update the software.i tried it several times but no gain...after that i used NOKIA SOFTWARE UPDATE...I turned off the Firewall and the Antivirus but still No gain. Can someone help me??

Thanks in advance

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Mobile Overlord
farby
Posts: 19,118

Re: X3-02 Firmware update

How long did you wait when it said 'Connection is lost' ? Its normal for the phone to switch OFF and ON during the update process. When its switches OFF, the connection with the PC is lost. Once it gets switched ON, the connection is re-established. So wait for some 4-5 minutes to see if there is further progress..

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New Member
Ehtesham12
Posts: 5

Re: X3-02 Firmware update

Well i waited for 10min.And its says that no phone is connected or connection between your PC and phone is disconnected.Try to reconnect, switch off and on mobile phone, restart your PC etc. I did it all but still no gain :smileysad:

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New Member
Ehtesham12
Posts: 5

Re: X3-02 Firmware update

And also.My phone restart about 5 times during this process..Is it normal? And if this is the problem then what u suggest. Thanks

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Mobile Overlord
farby
Posts: 19,118

Re: X3-02 Firmware update

Yes, it happens a no. of times..though haven't noticed exactly how many times..

If you have an access to any other PC, try on that..

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New Member
Ehtesham12
Posts: 5

Re: X3-02 Firmware update

ok thanks...and which software do u recommend? OVI suite? or Nokia Software Updater?
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Mobile Overlord
farby
Posts: 19,118

Re: X3-02 Firmware update

In fact there are reports that sometimes when OVI Suite didn't work the NSU did..and vice versa...so difficult to tell...

BTW NSU is a dedicated Software updater and OVI Suite can do much more..Software update is one of these..

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New Member
Ehtesham12
Posts: 5

Re: X3-02 Firmware update

I tried both.Same error..

Device Recovery

Nokia Ovi Suite has lost connection with your device. Follow these steps to help reconnect your device:
1. Remove the USB cable from your device.
2. Re-start the device (turn off and turn on again).
3. Re-insert the USB cable.
4. Click 'Ok' below to continue updating.

:smileysad: :smileysad:
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Mobile Overlord
farby
Posts: 19,118

Re: X3-02 Firmware update

Have never came across such issue personally, but have read on this forum that in a few cases just hitting the OK tab without removing the Cable, restarting the device and reinserting the cable worked.. So try that.

Note that a failed update (disconnecting the phone at a crucial phase of the process) will result in a Dead phone..

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Sage
WhiteVanMan
Posts: 212

Re: X3-02 Firmware update

Try nokia software updater and see how you get on with that.

 

Remember to close down ovi suite from your system tray (far right of your taskbar near your clock) before running nokia software updater.

 

Good luck. :smileyhappy: 

Nokia E6 (FW:021.014), Unbranded, Sim-Free, Unlocked.
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