Please refer to the forum guidelines which are part of the conditions everyone agrees to abide by when you sign up for these forums;
On these forums;
This is mainly a peer-to-peer support forum, and Nokia does not provide direct customer support to all questions via these boards. If you wish to get personal assistance from Nokia customer support by phone or email, please visit the "Contact Us" section of your local Nokia website.
On our duties as moderators;
We have a team of professional moderators who are monitoring the discussions. Their main duty is to oversee that all members play by the guidelines listed below, but they may also post news and information coming from Nokia. They are labeled as "Moderators".
and
Moderators are here to help. The Nokia Support Discussions is a moderated forum. From time to time moderators may participate in discussions, but their primary purpose is to help facilitate the functioning of the boards and assist you in their use.
We have raised the reports that Nokia Belle FP1 is not yet available for some product codes through the channels available to us within the support organization of Nokia. We can however not share information we either do not have or has not been announced publicly by Nokia. See this quote from the guidelines;
Nokia does not comment on rumours or speculation concerning anything not officially announced by the company, and as such discussion of such matters on this forum is also not permitted.
While we, as moderators, can understand that the current situation can be frustration for some of you there is nothing we can do but continue to raise this internally, as we are doing. There is also no point in anyone continuously raising this issue in reposting the same questions over and over again for the reasons mentioned above. The only proper channels to address this is though Nokia Care which you can reach by phone, mail or chat. Contact information is available through the 'Contact us' section here.
Thanks for your co-operation,
Kosh
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