Search Discussions:
Showing results for 
Search instead for 
Do you mean 
Advanced Search...
Welcome to Nokia Support Discussions! Here you can share advice and tips with thousands of other Nokia users around the world in English. Many Nokia employees also follow and participate in the discussions, see our guidelines for more information. Everyone can search and read the discussions, but to post your own question or reply to others, simply sign in with your Nokia account. If this is your first time here, you can choose an alias to represent you. And if you don't have a Nokia account yet, please register.

e65: unable to update

Registered Member
Posts: 2

e65: unable to update

Following instruction I'm trying to update my software:

NSU is "Preparing update. Identyfing connected phone",
but then I get message: "Connection error. Sorry, the Nokia Software Updater service is currently unavailable. Please disconnect your device and try again later", and then "Unable to retrieve phone information". When I exit updater I get message on my phone "Server not responding".

Without lastest updates WPA doesn't work. :/
Please use plain text.
New Member
Posts: 2

Re: e65: unable to update

I get the same messages when try to update my 6500 c

is there a solution???
Please use plain text.