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Re: lost apps after updating to belle

New Member
rencruz21
Posts: 2

lost apps after updating to belle

[ Edited ]

after I updated my nokia n8 to belle, some of my applications and games are gone but the memory of my phone is the same as if it doesn't lost any apps. Is there any way to retrieve/locate them?

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Contributor
aresmay
Posts: 8

Re: lost apps after updating to belle

Yeah I have the same problem I can't find opera, nokia bubbles my games, x-plore and many other things I can't remember right now, but besides this problem the update is great!!





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Contributor
finfly21
Posts: 6

Re: lost apps after updating to belle

I have same problem. All my angry birds were free campaing gifts. Hopefully there will be fix so I can retrive them. It looks like Nokia Suite don't restore settings and applications gategory to B.elle
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Contributor
aresmay
Posts: 8

Re: lost apps after updating to belle


finfly21 wrote:
I have same problem. All my angry birds were free campaing gifts. Hopefully there will be fix so I can retrive them. It looks like Nokia Suite don't restore settings and applications gategory to B.elle

yeah... But looks like no one in nokia knows how to fix this... I  have been asking everywhere else and nobody knows how to fix this, they re-install this and that but what happen to your memory you can't have it back...

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Advisor
Posts: 12

Re: lost apps after updating to belle

same problem here with E7 and i have a lot of apps and other settings like wlan keys etc.....

 

/t5/Software-Updates/Nokia-E7-belle-update-failed-all-apps-amp-settings-gone/td-p/1296629 

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New Member
meme3101
Posts: 4

Re: lost apps after updating to belle

all my other apps and games are gone too after updating my c7 to belle. but my mass and card memory is still the same before and after the update. and i can't uninstall them either, because their are not in the "Already installed" in Settings. how can we recover or uninstall the MISSING APPS??? please help us FIX this problem NOKIA!

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Sage
jake20
Posts: 205

Re: lost apps after updating to belle

[ Edited ]

yea this is a big problem.. it seems that if Belle no longer recognizes these orphaned apps, there is no way to uninstall or clean up the disk space that these apps used unless you manually dig into the file system and delete all traces.

 

This is not a very clean solution

 

Best bet is maybe just to format your mass memory before belle, and just install everything back.

Unless Nokia can come up with a better solution?

 

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Sage
bumblebirra
Posts: 295

Re: lost apps after updating to belle

This issue needs urgent clarification from Nokia. I'd hate to reinstall all my apps only to find that I need to format my mass memory and do it all over again just to reclaim that orphaned space. But it's not as if apps take up a lot of space on a drive of 8GB, so as long as these orphaned apps don't cause any issue other than a relatively small amount of wasted space, it might not matter too much. Maybe that's why Nokia didn't even bother to address this?
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Sage
bumblebirra
Posts: 295

Re: lost apps after updating to belle

Hmmm.. just checked. I have 2GB unaccounted for in my mass memory. I only have a few apps installed that I can account for this, so the rest must be orphaned apps.

NOKIA!!!!!!!!!!!
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Contributor
kubic
Posts: 7

Re: lost apps after updating to belle

[ Edited ]

I updated just 30 minutes ago and already regret it!!
How nice it is to have the update proces make a backup for you and then "FORGET"to reinstall the applications! not to mention not putting back the wifi settings and the email accounts! Also the new pulldown menu where you can shut down data wifi bluetooth etc...?.nice BUT i REALY mis the clickable battery icon, i used to switch to batterysaving mode every night..
Now i just want to roll back and get rid of Belle so i can restore my own backup with ALL my settings, at least until "BELLE" lives up to the name.
Anny suggestions?

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Advisor
Posts: 12

Re: lost apps after updating to belle

i have bought this app called navionics for 10 euros from ovi store twice now, i found some other apps that i could download as free from nokia store but i cant find this navionics balticsea and i really need it because nokia maps doesnt have sea charts.

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Mobile Visionary
krisq
Posts: 908

Re: lost apps after updating to belle

I can't find a way to activate vice dial via Bluetooth headset. Any ideas? And I've also lost all apps. Battery saving mode is under Power button.
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Professor
Mike_Myers_N8
Posts: 477

Re: lost apps after updating to belle

I'm not sure if it will help you guys or not, but I got a message after the update saying:

 

Your documents from the phone memory were copied to E:\Nokia_Belle

 

Maybe this is where some of the things are that you are trying to find, and where some of the space got taken up?

 

As for applications, the initial screen on Nokia Suite said that some applications won't work with Belle.

 

 

My own main problem right now is that Wi-Fi doesn't work (won't connect) and I don't know where to start looking for whatever is needed to fix it.....

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Contributor
DeaN8
Posts: 7

Re: lost apps after updating to belle

I just posted this in another thread, I purchased Joikuspot Premium. After updating to Belle, like you folks, it is no longer on my phone or in my download history. However, when I toggle my device to and from n8 in the nokis store, I am told that Joikuspot is not compatible with my device. In the other thread, a Nokia rep said to check with the developer. I had already done so, the Joikuspot website clearly states that Joikuspot Premium was updated already and works with Anna and Belle.
Something is not right. What is agitating is that the Nokia store doesn't even acknowledge my purchase of Joikuspot unless I remove my phone from the store prefs. It was expensive too!
I hope there is resolution for this.

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Registered Member
rainparn
Posts: 1

Re: lost apps after updating to belle

Same problem! Apps are missing but mass memory is still almost full and I don'nt know how to delete or uninstall the missing apps....:smileymad:

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Contributor
kubic
Posts: 7

Re: lost apps after updating to belle

Can anyone PLEASE tell me how to get rid of this "update" PLEEEAAASE!!
Althoug i loved the N8 and the N78, the N73, N71,etc.I owned before, I'm about to smash it to pieces, and abandon NOKIA permanently.

What a major F*CKUP this is.
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Registered Member
fluke_4640
Posts: 2

Re: lost apps after updating to belle

[ Edited ]

Same problem!

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Contributor
finfly21
Posts: 6

Re: lost apps after updating to belle

[ Edited ]

I flashed back to Anna. I'll look back to Belle when this problem is solved. I know it is warranty braking stuff but my N8 took a shower in torrential rain last summer so it's anyway gone.

 

While waiting. Is there any way moving all my aps to memory disk?

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Contributor
kubic
Posts: 7

Re: lost apps after updating to belle

[ Edited ]

I rolled back to Anna too!
Put back my backup and enjoying all my bought apps.
Everything works again, YES!
I'll be watching the developments concerning BELLE from a distance.
Because, who knows, maybe the issues will get resolved.
(some day)

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Ex-employee (retired)
skyee
Posts: 412

Re: lost apps after updating to belle

Hi all,

regarding the topic of "orphaned apps", we are looking into this at the moment & post an FAQ as soon as possible.

 

BR,

yvonne

 




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