It's annoying enough that some of us have to reinstall all apps on E: after the Belle update (why is this the case only for some users and not all of them? What triggered the phone to look for old apss during the install?).
However it's even more annoying, that we can't reinstall some of the purchased apps without having to BUY THEM AGAIN. E.g. in my case Astroller, Sparkle, Monopoly Classic HD, ..., which I all only had installed once, before. Astroller, Sparkle and others are not even in my Nokia Store's application list any more : ( But they are still in my purchase list, of course.
regarding the topic of "orphaned apps", we are looking into this at the moment & post an FAQ as soon as possible.
please please don't say that the FAQ you will release is this http://conversations.nokia.com/2012/02/08/nokia-be
because this just keep saying the same thing that we all know about re-installing our apps NOKIA THAT'S NOT THE PROBLEM!!!!! THE REAL PROBLEM IS THE MEMORY MISSING!!!! DO YOU UNDERSTAND????
I have the Same problem
After I update my N8 to belle all apps and games disappeared
and size of mass memory not change it is like before updating and I can't find it in installed app
nokia repair this quickly !!!
Add my name to the list of N8-00 uses running into the loss of all installed apps after upgrade to Symbian Belle. Only the stock apps are visible/available.
10-02-2012 15:31 - last edited on 10-02-2012 15:41 by John_Tesla
Add my name too Nokia sucks big time, again... And it's not only about re-installing. That would be no biggie problem. But we're talking also about apps that were paid for before, or acquired when it was free before (and made payable afterwards, e.g. FB browser), or part of the previous free Summerpackage from Nokia, etc. Would be nice to offer them for free again to all Belle users.
And what about the loss of personal data as a result of this upgrade to Belle? I also lost my Whatsapp conversations... again... for the 3rd time ( After the upgrade to Anna it was the same story all over again. And those ***bleep*** at Whatsapp don't bother to respond also. And trying to bring stuff back manually, is also not possible, because Noki and NBU explorer crash when opening Nokia Suite backupfiles. And those are the only app's capable of reading and extracting at a file-level. Unless Nokia Suite would be updated for this facility... too much to ask I am afraid. I am soooooo done with Nokia (
I am worse off I guess. I lost everything on my N8 after the upgrade to Belle. No emails, no settings, no contacts,
Besides that almost no reaction when tapping on things. I can see new incoming text messages but nothing happens when I try to open them.
I wonder whether they use quality control at Nokia or is that covered by Microsoft now?
At least have the decency to warn people that their phone will not work after an update...
same here. I don't care reinstalling but there is a number of apps that are paid for and now i am being asked to pay again.
Same here, too. I am also asked to REPAY for many of my purchased apps, even though they are still available for Belle in the Nokia Store and I only had installed them once, before.
Unfortunately, I can't execute the remove/reinsert mass memory E: trick as it is not removable in my N8. But as this trick works for other phones and because many users didn't loose any of their apps on E. during the update I am quite sure that there should be an easy way to trigger the phone to recheck for the old apps.
But unfortunately, Nokia doesn't seem to care about this problem, as I couldn't find any comment about it from Nokia.
U have to download all apps and games from Ovi store again..There will not be any charge on any paid app or games ....will need free wifi or have to subscribe big data plan to download again ur fav HD games ! I lost all my games .....but got all again...all is well now !
Hope this will help....and sorry for bad english
Dear Nokia support/ spokesman/woman;
I have paid for Joikuspot premium; Camera Pro etc etc. and they disappaired installing Belle.
Why can't Nokia arrange a reinstall/ download from Nokia Store without paying two times.....???
It is very annoying having this experience when updating....................